Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,283 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 3rd February 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After years of good service my old light string stopped working, so I ordered a replacement from Cable and Cotton. When they arrived I realised the lights were a different shape and wouldn't fit on the old cotton balls so, before I realised I could just cut bigger holes in the lights, I went ahead and ordered a new set of covers. I contacted Cable and Cotton straight away and got a swift reply to say they'd cancel the order for me. Brilliant customer service (thanks, Sharif!) and it's lovely to have my old lights back up. Would highly recommend, they add a real warmth to any room.”

Helpful Report

Posted 3 days ago

“Exactly what we wanted and very which delivery”

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Posted 6 days ago

“Really lovely lights! Such an easy process to choose your own colours and put together, which came super speedy. Look really beautiful up in our house. Very pleased with this product. Would definitely buy again”

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Posted 1 week ago

“Easy to assemble lights and I love them. I also bout the timer which is a huge help if you forget to turn them off.”

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Posted 1 week ago

“Great to be able to pick our perfect colours! Excellent service and quick delivery 🚚”

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Posted 1 week ago

“Very efficient service. We've had 2 x35 strings with light bulbs for many many years but no longer working even with replacement bulbs. The new LEDs are v easy to pop in,though the lighting effect is slightly different (using LEDs in our original C&C light shades) . Getting used to it”

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Posted 1 week ago

“Really good quality, well made and easy to put together!”

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Posted 1 week ago

“I love my new lights. They are well worth every penny.”

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Posted 1 week ago

“Excellent customer service, high quality product and I ❤️ being able to pick own colours.”

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Posted 2 weeks ago

“Fantastic service and quick delivery. Well done!”

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Posted 2 weeks ago

“Bought replacement balls as our daughter is getting older. They were really easy to change and look amazing 🤩”

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Posted 3 weeks ago

“Such a lovely product and very easy to order. Arrived quickly well packaged.”

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Posted 4 weeks ago

“We have had your lights before and they are brilliant. Wanted a new set for next xmas to go around our garland”

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Posted 4 weeks ago

“Love the colours and lighting - look good and feel good”

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Posted 1 month ago

“I found the light balls in a charity shop with no lights. Great to be able to get the light string from you to get them displayed. Will get a voucher for my friends birthday as they are so lovely.”

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Posted 1 month ago

“Perfect purchase”

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Posted 1 month ago

“Very easy web site Fast delivery”

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Posted 1 month ago

“My order arrived the next day and the lights look great. Also my order was accidentally duplicated and they dealt with refunding the amount paid in error really quickly, which was a relief!”

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Posted 1 month ago

“Excellent! Speedy delivery, beautifully packed and perfect lights and cotton balls. Absolutely love them!”

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Posted 1 month ago

“Very good service. Order dealt with promptly.”

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Posted 1 month ago

Cable and Cotton is rated 4.8 based on 3,283 reviews