Bearing King Reviews

Name: Bearing King
Address: Unit 5, Northfields, Forge Way, , Rotherham, Rotherham
Rating: 4.65

4.7 Rating 3,689 Reviews

92 %

of reviewers recommend Bearing King

4.7

Based on 3,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearing King 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent choice of product and helpful with assistance on the phone. Highly recommend this company.”

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Posted 5 years ago

“Straight forward purchase of deck belt, picked and paid for item with next day delivery. Belt arrived as spec’d on schedule. The following day. Good service, will use Bearing King in the future.”

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Posted 5 years ago

“Good Website, Prompt Delivery Good Choice of products”

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Posted 5 years ago

“Ordered something what was in stock and it wasn't shipped for the whole week. Canceled order. Requested refund.”

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Posted 5 years ago

“Received all as ordered, better prices than OEMs”

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Posted 5 years ago

“Good range of items available and a prompt delivery service. 5 stars for the service, can't comment on the quality of the item yet as only used once.”

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Posted 5 years ago

“Product in great condition and arrived within 3 days to Ireland.”

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Posted 5 years ago

“After selecting next working day delivery the order amended itself to standard 5 day delivery due to a system error. What is the point of a 5 day delivery with something lie this??? If you need bearings you need them fast as the chances are the ones that you are replacing have failed! 6 days on and I still don't have them. I wish that I had driven the 7 miles and gone to my local stockist.”

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Posted 5 years ago

Hi Martyn Many thanks for your review, your points have been taken on board We don't have an error in our system but I will ask if our tech guys can sort out the shipping option which has now become an issue, long story short we had the first "shipping box option" put there for customers who wanted to cost up a potential order without having to enter all of their details, it's more like a quick shipping price check Re FREE 5 day delivery you'd be surprised how many customers choose this option, we'd loose orders if we didn't offer FREE shipping so we can't remove this I'm afraid Kind Regards Mark Director Bearing King Ltd

Posted 5 years ago

“I ordered an item, but I wanted to cancel items. So I wrote down the cancel enquiry through their contact page. (never answered) After that, I haven't gotten the package. Surprisingly, I haven't refunded as well. So, I asked them again, but they never answered. Really annoying and bad communication it is. Impossible communication.”

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Posted 5 years ago

“There doesn't seem to be any quick way of finding the invoice on the website”

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Posted 5 years ago

“Your ordering procedure is easy to use but I have placed this PO in already 6th June but it has not yet delivered (14th June) to us. We have very urgent demand for the glue so there should be an option to chose UPS or some other courier for the delivery?”

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Posted 5 years ago

Dear Markku Your goods went out 7th June standard post as per your order, please note that standard post can take 10-14 days so please allow a little longer for this service As we can't track standard post we do advise our customers especially if it's a more urgent matter to choose DPD carrier service which we can track Sorry for any inconvenience caused Regards Bearing King Team

Posted 5 years ago

“belt incorrect for machine”

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Posted 5 years ago

Hi Lester Very sorry your belt is incorrect, Can you inform us in more detail why the belt is incorrect so we can help you put it right Regards Bearing King Team

Posted 5 years ago

“As yet I have not received the items ordered so if you do want a rating currently it would be very poor”

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Posted 5 years ago

Dear Philip Your belts left us on the 10th FREE 2nd class as per your order, you should receive anytime now At the moment we subcontract all of our 2nd class post with UK Mail (DHL), this service will stop at the end of this month and we will go back to using Royal Mail direct, we've tried UK Mail now with this service option for a few months and it's clearly not working as well as we'd like it too Very sorry for any inconvenience caused Regards Bearing King Team

Posted 5 years ago

“normally very good , but ordered seals one week ago and they still have not arrived , we are a small business and rely on a fast service , I have a motorcycle on my bench awaiting a seal , Not a Happy Customer Motoscot”

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Posted 5 years ago

Hi Steve As per my apology to you yesterday once again very sorry for your order not getting to you in time, as explained another order has gone out yesterday on a next day carrier so you will receive today I'm not sure what's happened to the first lot as I can't track Royal Mail post Sorry Regards Mark

Posted 5 years ago

“They had in stock the fairly unusual headset bearing I needed and the order was rapidly fulfilled.”

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Posted 5 years ago

“I ordered SKF bearings, and some unknown make was sent.”

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Posted 5 years ago

Dear Vince Many thanks for your review, I can confirm that the bearings sent are original SKF, they're not in SKF boxes granted but these are original blister pack SKF bearings NO unknown manufacture has been sent to you The bearings sent are marked SKF 6207-2RS1 Italy 12 12 235P SKF Explorer You're welcome to call SKF technical and give them this information T: +44 (0)1582 496534 Kind Regards Bearing King Team

Posted 5 years ago

“Fast delivery very good company,will defo use again,5 star”

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Posted 5 years ago

“excellent service and prompt delivery.”

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Posted 5 years ago

“Spot-on service.”

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Posted 5 years ago

“Great really fast service thank you”

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Posted 5 years ago

Bearing King is rated 4.7 based on 3,689 reviews