Bearing King Reviews

Name: Bearing King
Address: Unit 5, Northfields, Forge Way, , Rotherham, Rotherham
Rating: 4.65

4.7 Rating 3,689 Reviews

92 %

of reviewers recommend Bearing King

4.7

Based on 3,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearing King 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

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“The right bearings were delivered in great time, thank you.”

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Posted 5 years ago

“Free delivery and everything as expected”

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Posted 5 years ago

“It was easy to locate what I wanted from the website, and easy to make the order. Receipt of the goods followed in just a few days, with no drama.”

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Posted 5 years ago

“I have used bearing king several times over the last few years and every purchase has been trouble free, emails with acknowledgements, shipping updates and invoices, keeping me informed of order progress. Thank you and keep up the good work. Oh and by the way the prices are good too!”

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Posted 5 years ago

“GOOD PRDUCT”

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Posted 5 years ago

“first class service”

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Posted 5 years ago

“Easy ordering process quality bearing arrived one day later..I will be back happy days”

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Posted 5 years ago

“Good service would use again”

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Posted 5 years ago

“Excellent service could not be any better j campbell”

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Posted 5 years ago

“Good delivery and reasonable price”

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Posted 5 years ago

“Excellent service and product. Packaging very good and prompt delivery. Have used before and hope to use again.”

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Posted 5 years ago

“well packaged and good value. One thing I felt let them down from getting 5 stars was the delivery time. ordered 28th june arrived 6th July yes there was a weekend in there which might have delayed it being picked. other than that first class service”

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Posted 5 years ago

“Excellent customer service order placed on the Friday arrived on the Saturday brilliant”

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Posted 5 years ago

“Good service very competitive prices i will be using them again .”

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Posted 5 years ago

“Good all round service”

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Posted 5 years ago

“I placed an order on 6/18/19 and it is now 7/2/19. I have emailed and did everything I can to find my order and they have not responded or even attempted to respond. I have to do a charge back now for my money. This is crazy. DO NOT ORDER WITH THEM! REPLY to your last response: So you mean to tell me that I have been emailing you and emailing you and you STILL have not responded to not one of my emails but you respond to an REVIEW. GOOD JOB ON THE CUSTOMER SERVICE! YES I PICKED STANDARD USPS SHIPPING. STANDARD USPS SHIPPING STILL DOES NOT TAKE 15 DAYS. RATHER YOU RESPONDING DEFENSIVELY ...DONT YOU THINK IT WOULD BE IN BETTER TASTE TO TO TELL ME WHERE MY PACKAGE IS? TELL ME WHAT DAY IT SHIPPED OUT? GIVE ME SOME SORT OF TIME FRAME FOR DELIVERY? ON YOUR WEBSITE YOU HAVE "NOTHINGGGGGGGGGGG" THAT BREAKS DOWN SHIPPING TIME. ALL I KNOW IS THAT MY ORDER WAS PLACED ON 6/18 AND WAS COMPLETED ON 6/18. AND YET I STILL HAVE NOOOOOOOOOOOO UPDATE FROM YOUR COMPANY. EVEN THOUGH YOU CLEARLY JUST ACKNOWLEDGE MY ORDER. TELLING ME TO JUST WAIT IS TERRIBLE CUSTOMER SERIVCE. DONT YOU THINK IT MAKES MORE SENSE TO DISPUTE A PRODUCT I STILL HAVE YET TO RECIEVE, I STILL HAVE YET HAD A RESPONSE FROM THE MULTIPLE EMAILS SENT? SO CORRECT ME IF I AM WRONG BUT THIS IS EXACTLY WHAT I SHOULD BE DOING. I GET ITEMS FROM CHINA, INDIA, AND OTHER UK COMPANIES IN A TIMELY MANNER. WHAT IS YOUR COMPANIES ISSUE? THE O9RDER WAS COMPLETED ON 6/18.”

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Posted 5 years ago

Dear Kelli Very sorry for our delay, I'm a little confused as to why you would do a charge back, our webshop system automatically sends you an email informing you of:- 1. Receipt of your order 2. When your order is completed and despatched along with an attached invoice Your parcel was sent out standard post as per your order (2 packets) Please allow a little longer than normal for post deliveries from the UK to the USA Once again really sorry for any inconvenience caused Kind Regards Bearing Team

Posted 5 years ago

Dear Kelli All your points have been taken on board and some changes will be made to our standard USA post option making it more clear as to roughly how long it will take, I did think that out of the two shipping options we offered for the USA one being FedEx priority and the other standard post tracking unavailable it was self explanatory that one was far superior than the other Re your packages I can't tell you where they are as mentioned above we can't track standard post items, we can only track FedEx Priority I understand your frustration and sorry that you think my response was defensive, it's now midnight here in the UK and I'm responding to you so I would hardly say my company has an issue, I currently have just two people in my office and that includes me due to holidays etc The company we use for all of our post items is https://www.royalmail.com/ they have more info here on international packets https://www.royalmail.com/business/services/sending/parcels-worldwide Royal Mail state 7-10 working days for standard post, your order was sent as per your despatch email on the 21st (once again sorry for the delay) i'm very sorry but other than give you this information I stuck Kind Regards Mark King Director

Posted 5 years ago

“Excellent website. Easy to use and quick payment system. PP”

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Posted 5 years ago

“Good price and delivered on time PP”

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Posted 5 years ago

“Quick, reliable service. Used them a number of times with no problems”

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Posted 5 years ago

“Good price. Good customer service. Quick delivery. I would use them again.”

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Posted 5 years ago

Bearing King is rated 4.7 based on 3,689 reviews