AccessDoctor Reviews

Name: AccessDoctor
Rating: 4.67

4.7 Rating 1,891 Reviews

92 %

of reviewers recommend AccessDoctor

4.7

Based on 1,891 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About AccessDoctor:

We are a UK Registered Online Pharmacy, we aim to make your pharmacy experience as simple as possible.

Our mission:

We are a group of UK trained Pharmacists, Doctors and Healthcare professionals, each with over 10 years experience in providing healthcare with ONE simple aim: Commitment to improve your wellbeing by providing, safe, convenient and confidential healthcare online.

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Anonymous

Anonymous // 01/01/2019

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“I was very impressed with the customer service, the product arrived the next day as promised. Very reassuring that it is led by doctors unlike some other sites”

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“Excellent service been using Access Doctor for 2 years now and not a problem. 👍🏻🙂”

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“You would find it hard to deal with a better online pharmacy than Access Doctor. Their service is faultless and I would not use anyone else.”

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“Excellent service. Item delivered as expected. Would definitelyvshop here again”

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“5 star review. Always happy with information I required a wuck and easy process. Will always use this site for any future medical needs 👌.”

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“I ordered this. Very good service would order again”

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“Absolutely fantastic Thankyou”

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“I am very pleased with the service. My item was sent and received very quickly.”

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“Amazing service! Will be ordering from you again”

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“Quick and easy thanks very much”

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“My prescription was a little expensive but it was needed . I’ve not been able to get into my gp surgery for months so this service is a good send really . My prescription was with me within days”

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“I tried to order a product through this company but received an email from them saying they were unable to process the order due to being unable to verify my age. I then ordered the product from another company that was able to verify my age. Access doctor then emailed me to say my original order had been approved and that payment had been taken. I emailed them to explain what had happened and asked them to please refund and cancel the order. They did not acknowledge my email and so I then tried to call them repeatedly during the hours they say they’re open on their website but just got put through to voicemail repeatedly. I then received the items that they said they were unable to prescribe and was charged for them. I then tried to email / call the company once again and again received no response. After giving up on phone calls and emails, I left a review on trust pilot and subsequently a phone call from access doctor during which they explained that the issue had resulted from a system error which they were aware of. They asked if I could just keep the unwanted medication and I explained that this wasn’t an acceptable outcome as I didn’t need two sets of the same medication. The person who called me said they would need to speak to a manager to resolve the situation and that they would call me. This was a week ago and I’m still waiting for a call.”

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“Great service, very quick delivery...the whole process went smoothly 👍🏻”

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“Prompt service.”

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“Przesyłka dostarczona w ciągu 24 godzin. Dobrze zapakowana.”

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“I was very impressed by the service provided by Access Doctor. The prescription was actioned quickly, and I received meds the next day (although I only paid for standard mail). Access Doctor ensured fast, efficient care, and the meds provided were highest quality. They saved me a lot of stress and hassle that trying to get a GP appointment would have created, especially as the NHS is so overwhelmed at the moment.”

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“Great service, quick feedback and fast delivery”

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“Great super fast delivery ,easy to order ,great service”

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“First time using the service for some simple medication that would have wasted a Doctor appointment with my local GP and I would have had to wait 2+ weeks for the appointment, so using this service was very good. Some forms to complete but no fuss or drama. Will use again when needed. Medicine arrived very quickly. Recommend.”

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“I’m currently still awaiting a reply from you on my missing order please help me assist I never received a confirmation of purchase email but i have emailed you via my account that shows my order. Please look for email from aimeepollock1993@gmail.com”

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“all good so far”

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AccessDoctor is rated 4.7 based on 1,891 reviews