Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,709 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,709 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

Write Your review

Tell us how Wrappz made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

284

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with the product”

Helpful Report

Posted 3 months ago

“I can't leave a proper review yet because the order hasn't arrived this is not their fault obviously but when I asked for the tracking details because I lost my order email they haven't shared this with me yet so I'm still waiting.....”

Helpful Report

Posted 3 months ago

“product turned out great upon arrival. delivery however was not up to standard.”

Helpful Report

Posted 4 months ago

“The phone cover looks great but after 2 weeks of having it the edges started to pilling off,which is a shame.”

Helpful Report

Posted 5 months ago

“The initial design was very nice and if it would have held i would have made it 5 stars but within the week it started breaking apart. Im not sure if this is something I caused. I don't know how as I would consider it was under normall wear so I'm leaving it at 3. I will attach a picture of how its breaking apart unfortunately I did not have a initial picture but it was nice.”

Helpful Report

Posted 6 months ago

“Nice product, good service and fast delivery. Slightly disappointing that after looking amazing for the first few days the corners are starting to come away.”

Helpful Report

Posted 7 months ago

“I ordered a personalised laptop wrap from Wrappz, with 48 hour delivery. 10 days later, no sign of it... so I emailed to chase. Was told it was due to be despatched that day. But I got no proactive communication to say they'd failed to despatch in time. Two more days...nothing, so chased again....was reassured it was about to despatch. I suggested the least they could do was to refund the postage fee I'd paid for the 48hour delivery, which in fairness they did do. But only when I asked, no gesture was made from them. And...when it finally arrived 18 days after ordering, it had been sent 2nd class. The wrap itself is great, just what I wanted. The delivery, and the lack of customer service is really disappointing.”

Helpful Report

Posted 7 months ago

“The case that arrived wasn’t worth the price I paid for it (£18.99). The picture was saved as 300 dpi yet did not seem clear. The case itself was a normal cheap case I could have purchased for £5.”

Helpful Report

Posted 9 months ago

“Whilst i do not have a problem with the printed image i received, i was dissappointed with the custmer siupport as a first time client having mistakingly ordered the wrong product. I thought i was ordering a shell case with the image printed on it, not just a stciky label. Wrappz haved offerred a small discount towards ordring the right product but im loaved to spend more money with them....”

Helpful Report

Posted 1 year ago

“Product has still not arrived so slightly disappointed”

Helpful Report

Posted 1 year ago

“Bought a nintendo joycon controller skin. Was ok, the stickers didn't quite fit the controller very well, meaning I had to cut them to shape”

Helpful Report

Posted 1 year ago

“Good product, quickly received. Customer service was disappointing however - when I asked to make a correction to my order (same day it had been submitted) before it had been printed, it was not even considered.”

Helpful Report

Posted 1 year ago

“Disappointed that there was a print error on my case even though the screenshot I have from ordering shows it correctly. Have contacted them to sort but no response yet. But pictures are good quality and phone case is fine. I’d say it’s an ok price bordering on expensive for what it is.”

Helpful Report

Posted 1 year ago

“Ok quality - the personalised lettering does not stand out as much as it did on the generated image and isn’t very visible so I’m a little disappointed”

Helpful Report

Posted 1 year ago

“Phone case is too big for phone”

Helpful Report

Posted 1 year ago

“got a custom skin for my Macbook Air. the width was perfect, the height was a little short - which is a shame. also the print is more glossy than i expected. the delivery took 3 weeks (to london), despite selecting the 48hr delivery option, which seems outrageous given there was absolutely no communication on when to expect it. you can't reach the company by phone, they don't respond to messages on their website, and the status page just says "processing" which is useless. i can live with a 3 week delivery timeline, but somebody has to set expectations so that i don't worry that the order got lost.”

Helpful Report

Posted 1 year ago

“Ive used wrappz since i was a beginner dj for my laptop skins and always trust and appreciate the work done but this recent order was a little let down as i ordered a custom protective case for my laptop however the bottom half of the case does not fit my case correctly, it blocked the usb c ports which i cant use it to protect my laptop”

Helpful Report

Posted 1 year ago

“Iv always ordered my phone cases from here..they've always been brilliant But this new one I'm not so happy about it It's not as good as the others”

Helpful Report

Posted 1 year ago

“Well, since you inquired about my satisfaction with Wrappz. I hope one day I will be very satisfied with wrappz. In order for that to happen, I need to receive my sick custom laptop skin I ordered 10 days ago and that is currently god knows where. Paid for shipping almost the same amount as for the skin, so getting a bit frustrated seeing that it spent six days travelling between UK's Royal Mail's logistics centres and then went silent three days ago.”

Helpful Report

Posted 1 year ago

“Paid next day delivery for an item that took 5 days after shipment to arrive!!”

Helpful Report

Posted 2 years ago

Wrappz is rated 4.4 based on 10,709 reviews