Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,717 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,717 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

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286

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received item.”

Helpful Report

Posted 3 years ago

“Awful product doesn’t fit! Looks awful my son said feels uncomfortable to hold as loads of folds in the product”

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Posted 3 years ago

“Can't use it as the on/off key doesn't work through the case. Waste of money”

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Posted 3 years ago

“This case was really thin and was no protection for my phone”

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Posted 4 years ago

“Poor quality, didnt fit my iphone well”

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Posted 4 years ago

“I did not receive my product. Please send a new one. Disappointed.”

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Posted 4 years ago

“They would not bend round and stick on the curves of the controller. Lovely image though.”

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Posted 4 years ago

“I ordered next day and it took atleast 2 weeks to come not happy the product was great but the delivery timing was poor.”

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Posted 4 years ago

“The case that was sent to me doesn't fit my phone . I have emailed and still haven't had my issue resolved yet Shame as the case looks lovely it just don't fit”

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Posted 4 years ago

“Nice case and very well personalised but case it self was of the worst quality iv seen in side. Phone didn't sit it the case as one side would pop out as soon as you pushed the other side in. The case has now split where the phone kept popping out”

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Posted 4 years ago

“Awful. My order was wrong. When I spoke to customer service to correct it they accused me of making the mistake. When I had proof that it wasn’t my mistake, the company said they would send a replacement. I’ve yet to receive it so I’m unsure if it will be correct. Bare in mind, I have no problem with incorrect orders, these things happen. My problem is that throughout this, I’ve had no apology, rude, snippy responses and I’ve had to chase them. I’m absolutely disgusted in how I’ve been treated by the customer service dept and will not be shopping with Wrapz again.”

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Posted 4 years ago

“I did not recive my order”

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Posted 4 years ago

“I was really excited when the wraps arrived, however the fit of the product was really disappointing. It didn't fit the controller in any sense. It was too long on the top so overhung the bumpers, it didn't sit flush with the buttons so when pressing certain buttons they would get stuck down. It creases at the edges and does not feel comfortable in your hand. I would definitely not recommend this product. I took the wrap off within 2 mins of trying to play with it on. Gutted that I wasted my money.”

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Posted 4 years ago

“No me gusto, porque la parte de arriba está descubierta”

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Posted 4 years ago

“Completely disappointed. Very bad customer service. Paid for 48 hour delivery it has been 8 days now and it has still not arrived. This was for a funded project with a care home and I am extremely dissatisfied. Also very bad customer service no one to speak to and emails not personal at all.”

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Posted 4 years ago

“Really shocking customer service. Screwed up my orders. Paid twice for 2 different model cases, same size and spec- photographic evidence to prove. Used complaints service, rubbish!! I ended up using another personalised phone cover company and now I ensure that I tell all my friends, relations and associates to never waste their money here!!! Don’t do it - u will regret it believe me 🙈💰”

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Posted 4 years ago

“Have not recived the cover yet after 2 weeks a bit early to rate it”

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Posted 4 years ago

“Didint cover whole control no matter how I laid it it was still bumpy, not worth the frustration”

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Posted 4 years ago

“If i could put lower than star i would! Still havent recieved my order 12 days after my order was placed even though i paid £5.96 for 48 hour delivery as i needed it for a special occasion. Wrappz are blaming Royal Mail and refusing to refund the delivery charge. Appaling company, this is my first and last order. I would very much like someone to contact with regards to the refund...”

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Posted 4 years ago

“doesn’t fit, won’t stick down properly, waste of money do not recommend”

Wrappz 1 star review on 14th February 2021

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Posted 4 years ago

Wrappz is rated 4.4 based on 10,717 reviews