Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,719 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

Write Your review

Tell us how Wrappz made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

286

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ABSOLITELY DISGUSTING!! I made an order on 03/02/20 and it STILL HAS NOT ARRIVED! I no longer need it now as tragic news has happened. I am EXTREMELY disappointed. Will not be using this site ever again.”

Helpful Report

Posted 4 years ago

“Fitted iPhone 12 pro max but none of the side buttons work, neither the volume or Lock Screen. No reply to emails.”

Helpful Report

Posted 4 years ago

“I still haven’t received my order! It has not being deliverd!!! Not happy as it was a birthday present and it’s over 2 weeks since I ordered it”

Helpful Report

Posted 4 years ago

“i ordered few weeks ago send me wrong order n never sent me the right one after i complained several times☺️”

Helpful Report

Posted 4 years ago

“Awful experience so far, received my 2 glass prints for Grandparents in +1000 pieces in flimsy plastic bag. The Grandparents are now unlikely to receive these gifts in person for Christmas as planned. However ....customer services said they are dealing with my bad experience, so this ..may ...change my review. This could be the first and last time I use a Vodafone recommended discount. Very disappointed”

Wrappz 1 star review on 24th November 2020

Helpful Report

Posted 4 years ago

“Unfortunately not happy with product... received wrong 1... original 1 got lost in post by royal mail, taken me over a month of emails back and fore for a replacement. Email is the only way you can also contact them which is not ideal when you want something done. Replacement was finally sent, which happened to be wrong colour, wrong textile and also pictures are a bit blurry with borders not lined up round the entire cushion. Will not be using this service again!”

Helpful Report

Posted 4 years ago

“Good products and service being advertised but delivery time is insanely slow. Emails sent to track order status have not been acknowledged.”

Helpful Report

Posted 4 years ago

“I previously used another company for my phone cover printing could not do a Galaxy Note 10 plus do used Wrappz. Awful, terrible, disgraceful do not use. White border over part of the case. Never had any problems with previous company and same image. Please refund in full as you are the one's asking for feedback!”

Wrappz 1 star review on 18th August 2020

Helpful Report

Posted 4 years ago

“I have messaged on two occasions to find out where my delivery was. First response back i received an email containing a tracking number to which it had just been sent out, 6 days later. Checked again to see that it had been delivered although i havent seen it yet. So i messaged again, to which my email still hasn’t been acknowledged. Im very disappointed in the service i have encountered and will be having 2nd thoughts on whether or not i will be using wrappz again.”

Helpful Report

Posted 4 years ago

“Very disappointed with the personalised face mask. I followed the instructions for the measurements and the mask is miles too big. Huge waste of money. I hate.”

Helpful Report

Posted 4 years ago

“Doesn’t even cover the whole front. There’s a gap at the bottom.”

Helpful Report

Posted 4 years ago

“The case was green when I orded black,”

Helpful Report

Posted 4 years ago

“Quality of the product came too glossy. I ordered at midnight incorrectly and immediately emailed customer service to cancel. I got an email at 3pm saying the order had been dispatched already. Would’ve been nice if someone checked the emails in the morning. Could have cancelled or if they had a cancellation option.”

Helpful Report

Posted 4 years ago

“Took an age too come and product was poor.”

Helpful Report

Posted 4 years ago

“Asking me to review a product that hasn't arrived yet. Hmmm. Hope it's coming.”

Helpful Report

Posted 4 years ago

“I am extremely unimpressed as i have STILL not received the item and it looks like its not going to be here on time for the birthday eventhough i ordered it on the 9th of july and today is the 16rh. £8 handling fee for items that dont come on time. Really really not good.”

Helpful Report

Posted 4 years ago

“Not good at all. My image was all pixelated and I would’ve liked someone to contact me to let me know that the image I imported was not good enough quality. I am no tech expert and would not have known this. So my skin will look pretty rubbish if I put it on my expensive computer. My money was wasted☹️”

Helpful Report

Posted 4 years ago

“I ordered my design 7 weeks ago and it still hasn't arrived!”

Helpful Report

Posted 4 years ago

“Not impressed I accidentally ordered the wrong case & when emailing about a return/to change case no response at all.”

Helpful Report

Posted 4 years ago

“Unfortunately you can't give it no stars so one it is. Utter waste of time & money. Don't expect the design you create on their website because what you get is an substandard imitation back. The cover doesn't fit the phone but they seem to think that is not their problem. In short, give this company a wide berth. There are better companies out there doing the same thing, only better !”

Helpful Report

Posted 4 years ago

Wrappz is rated 4.4 based on 10,719 reviews