Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,716 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

Write Your review

Tell us how Wrappz made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

286

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a clear case with a butterfly print and received something different, instead I got a case with the back of a red iPhone XR printed onto it - even if that was what I had wanted, it was still printed awfully! Customer service has replied to me within 24 hours, and the shipping was relatively speedy, so that’s why I’ve given it 2 stars, however the quality is awful, do not recommend.”

Helpful Report

Posted 4 years ago

“Bought a personalised phone case. The colours were slightly off the picture I uploaded. Had it about two weeks and some on the print has already started to scratch off.”

Helpful Report

Posted 4 years ago

“I haven’t received my case so far (it’s been already 2 weeks since I made an order) , so there is nothing to review... I am afraid it was lost in post, and I presume no one will compensate if I do not receive it in the end... :(((((”

Helpful Report

Posted 4 years ago

“Thick and robust but about 1mm all the way round too small and the camera was not cut out adequately- had to use scissors.”

Helpful Report

Posted 5 years ago

“I was so looking forward to my phone case arriving and when it did I was so gutted. My photo had come out really dark on it. Don’t know why as the original wasn’t dark. When ordering I wasn’t told it was too dark. So disappointed.”

Helpful Report

Posted 5 years ago

“idk because I never got it.”

Helpful Report

Posted 5 years ago

“Still haven’t received my order”

Helpful Report

Posted 5 years ago

“The quality of the print was very poor and not what the pictures looked like when I uploaded them.”

Helpful Report

Posted 5 years ago

“Quality not as good as I expected purchased with a 50% off voucher if I had paid full price I would of been very disappointed”

Helpful Report

Posted 5 years ago

“I ordered a personalised wrap as part of my brother’s 30th birthday present, and looking at the order time to make and the delivery time I ordered it, as I calculated that it would arrive in time. All I got was a confirmation email after the order and heard nothing since. The day before my brother’s birthday I was worrying as I hadn’t received any information about my order, so I emailed them and received no response. An hour and a half later I got a dispatch email, so they clearly forgot about my order, and inevitably the gift was late despite my efforts to order it in time.”

Helpful Report

Posted 5 years ago

“The case a received was not accurate to the picture. The text was placed lower than the preview picture.”

Wrappz 2 star review on 25th February 2020

Helpful Report

Posted 5 years ago

“I ordered an iPhone 8 tough case with a picture on it the picture came out great but I only had the phone case one week and I dropped my phone had my screen broke so wouldn’t recommend if you are wanting it to protect your phone”

Helpful Report

Posted 5 years ago

“It is not at all satisfactory, as the color is very light and the logo is not in the middle. In the mock-up, it was clearly showing that the logo was in the middle of the case and the color was also in darker grey.”

Wrappz 2 star review on 13th February 2020

Helpful Report

Posted 5 years ago

“I order 2 personliases cases with text. Quality of the text was poor and already fading and coming off. Doubt the text will stay on for long”

Helpful Report

Posted 5 years ago

“Item has not arrived”

Helpful Report

Posted 5 years ago

“Photo case not as expected”

Helpful Report

Posted 5 years ago

“Size is perfect but the poor resolution and color it is very dark compare to one I have send to make from. The original photo is 3840 x 2160. The final looks very poor. Never order again for this price. All needs quality for money.”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Dispatch time 1-3 days, mine took 4 days Paid £2.95 for 1st class Royal Mail, the envelope arrived with a 2nd class label The cut was misaligned by 1 mm, although it was aligned when I submitted the design. The resolution is also quite low despite the fact I gave upscaled raw image. The colour is too pale as well. Their printer really isn't that good.”

Helpful Report

Posted 5 years ago

“Case was very nice however the delivery was supposed to be 2-3 days as I paid for standard and it took over 2 weeks. I emailed them enquiring where my phone case was and they told me it was out of stock and will be sent as soon as they were back in stock. However I was highly disappointed as this was a gift for a birthday and I had to gift this late. When ordering this they never told me it was out of stock nor did they email me to let me know once I purchased the item that it was out of stock until I emailed them. I also asked to refunded on the delivery as it hadn’t been delivered when stated and they never refunded me and ignored this request. Very disappointing but the quality of the case is good.”

Helpful Report

Posted 5 years ago

Wrappz is rated 4.4 based on 10,716 reviews