Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,716 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

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286

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor quality case even though I paid for the hard wearing one. Scratched and dye ran from the case in under 24 hours of me using the case.”

Helpful Report

Posted 2 years ago

“I ordered 3 weeks ago for my laptop case customised and it only was shipped around 2 days ago”

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Posted 2 years ago

“Wrap quality is really not to standard and really poor, ordered same from a USA company on same day and that one got delivered faster than Wrappz. And the quality was wayy better, had a wrap from them on my phone for 2yrs until I changed it now.”

Helpful Report

Posted 2 years ago

“Printed good but do not fit my controller. Advised to try to use a hairdryer to stretch it but the whole point that I selected this vendor was because they were meant to be easy to apply.”

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Posted 3 years ago

“I ordered a personalised phone case which looked lovely when it arrived but within 1 day the embellishments started to wear off. 50% of the lettering has now disappeared, after 5 days. Complete waste of money.”

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Posted 3 years ago

“I was sent the wrong size”

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Posted 3 years ago

“Communication was poor throughout my order process and had to wait two-three weeks for my order to arrive and the product is thin and wouldn’t protect the phone if dropped at a minor fall. The case design is nice but not at the cost of £19. You cannot track the order properly, they don’t give you a tracking number that works. Even though I made an account, I still couldn’t see the progress of my order which is poor design on the website’s behalf.”

Helpful Report

Posted 3 years ago

“I haven’t even received it yet”

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Posted 3 years ago

“I placed my order before Christmas and it was shipped on 28th December. It’s now the 6th January and I am still yet to receive my item. I have contacted the Wrapzz team and so far no reply. Pretty disappointed to be honest!”

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Posted 3 years ago

“Still waiting on our order which was supposed to be a Christmas present. No reply received to my email request.”

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Posted 3 years ago

“I am still waiting for my delivery and unable to get an update using the tracking number you issued, so unable to give a positive review. My order was placed on 15/12/21! 13 days ago. Taking into account the Christmas period it leaves 9 days in which delivery could have been made. Most disappointed”

Helpful Report

Posted 3 years ago

“Dont forget to customize the second one, because you get jipped your money and they wont duplicate the same one. Highly dont recommend.”

Helpful Report

Posted 3 years ago

“The product was a sticker Not a MacBook Pro Skin, Totally useless and not what I ordered There was a raised bubble in the print also”

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Posted 3 years ago

“Awful, took 2 weeks to come when paid for next day and an inch off the bottom of the case is blank.”

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Posted 3 years ago

“I made 3 separate orders early December and have only received one. I have followed up with wrappz and very slow response and no show of desire to get my order to me. It appears one order must be lost in the royal tracking system and another order has an order date for March 2021 when I actually ordered in December 2021 and there has been no status update and no follow up with me to tell me if it's even been shipped. Very bummed as these were 4 phones cases as Christmas gifts. Poor and slow follow up on tickets (if any it seems). Do not recommend.”

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Posted 3 years ago

“The cover I ordered is very hard”

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Posted 3 years ago

“I can’t even track my package or log back into my account. I got an email saying that my package had been shipped but I STILL haven’t received it… it’s been 2 weeks”

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Posted 3 years ago

“Have not received my phone cover yet.”

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Posted 3 years ago

“terrible the design i sent was black and grey and came green 🤔”

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Posted 3 years ago

“I still haven't received it.”

Helpful Report

Posted 3 years ago

Wrappz is rated 4.4 based on 10,716 reviews