Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,716 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

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286

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little disappointed, order on the 7th December and not received in time for Christmas. Something my son asked for now he won't get them on Christmas day”

Helpful Report

Posted 2 years ago

“I ordered my laptop cover on 22 November 2022. I have received invoice but no delivery details after I enquired in an email when I should expect delivery. The telephone contact number only accepts messages which is not responded to.”

Helpful Report

Posted 2 years ago

“I place my order for a case on the 8th of November and until today (14th of December) I have not received it. I contacted them on the 30th of November to ask what has happened to my order and was told that my order was marked as dispatched and something about system error and that they would make and send out another case. Until today I am still waiting for it to arrive.”

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Posted 2 years ago

“Wrong item delivered!! And then even that the faces cut off photographs even though I made sure 100% they were in the boxes and no reply to customer service email!!!”

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Posted 2 years ago

“Didn’t receive my product”

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Posted 2 years ago

“I’m still waiting for my order”

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Posted 2 years ago

“No confirmation of order received. No communication of when order being despatched. Very poor. Still not received anything.”

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Posted 2 years ago

“I ordered a custom laptop skin from Wrappz and the item came crumpled and damaged. I asked for a new replacement or a refund if not possible, but Wrappz asked me to try pasting the skin onto my laptop first as it might remove the creases sustained. I tried and there were still some creases though not obviously visible but can be felt with touch easily. Hence, given that the item was not delivered in mint condition to begin with and I am not satisfied with that, I have every right to ask for a refund or replacement. Wrappz then proceeded to ignore me therafter even till now. Do not order from them, such poor customer service.”

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Posted 2 years ago

“The photos turned out great but the cutting is messed up and it doesn’t line up how it should. There is a white line at the top that means the cut was to high up.”

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Posted 2 years ago

“Ordered a Ps5 skin, the website didn't allow you to design both sides so just sends one in plain white on a white console, then they offered me to buy a new one at 50 percent off instead of sorting the one I already paid for. Very disappointed and probably won't use again.”

Helpful Report

Posted 2 years ago

“Haven't received my package yet, and support system is awful. I can never know if I sent an email, and they reply back after a week or even longer.”

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Posted 2 years ago

“Laptop case arrived creased and was not packaged properly. No hard support and the postman Really disappointed Another thing, they could’ve suggested the quality standard when choosing picture. Never again, I would advise people to steer clear and avoid like the plague!!!!”

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Posted 2 years ago

“The case is cheap thin plastic, I’m sticking with my old one, waste of 20 quid”

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Posted 2 years ago

“Ordered a personalised phone case for an iPhone 12 it came and didn’t fit the phone at all, Disappointed is an understatement.”

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Posted 2 years ago

“I never received my order.”

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Posted 2 years ago

“I had a free phone case voucher.. paid 10£ and got a skin instead.. I dont see the point on working with macdonalds if the vouchers are for nothing plus the page indulge me to get the skin and I tought it was a cheap rubber case... very poor the service tbh”

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Posted 2 years ago

“Scamming with there partner McDonald’s”

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Posted 2 years ago

“NEVER RECEIVED IT the last Time I sent out a email it said that it was processing”

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Posted 2 years ago

“I did not receive the item”

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Posted 2 years ago

“Really disappointed with the quality of the image. My daughters face is pink all over too. This wasn’t her skin tone in the original photo. Will not be ordering from Wrappz again!”

Helpful Report

Posted 2 years ago

Wrappz is rated 4.4 based on 10,716 reviews