Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,717 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,717 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

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286

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order hard plactic case for iPhone 11 Pro Max. The quality of photo was acceptable but the actual case did not fit properly and kept on slipping off. I cannot put my expensive phone in such slippery case because it will fall out of it for sure.”

Helpful Report

Posted 5 years ago

“Wrappz offers a lot of services however the delivery process was not great. I waited over a week for my product to arrive, luckily they kept me updated throughout the time of receiving my order but it became very tedious. When my product arrived I was very excited however the quality of print wasn't as HD as i wanted it to be, bearing in mind that the image I uploaded was a very high resolution. I love the sturdiness and quality of my product but i am not 100% satisfied with Wrappz.”

Helpful Report

Posted 5 years ago

“Good afternoon i still have not recieved my phone case witch i bought 3 weeks ago, can you maby tell me when it will arrive?”

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Posted 5 years ago

“Spelt my name wrong and cheap feel to it”

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Posted 5 years ago

“Could you try and spell words with letters instead of bizarre punctuation plz :(”

Wrappz 2 star review on 17th October 2019

Helpful Report

Posted 5 years ago

“I ordered a size some reason it came small I selected the right size but at the company's end it got messed up so I'm waiting for a refund now so I can order another one hopefully”

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Posted 5 years ago

“Case was pixelated and wonky.”

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Posted 5 years ago

“Quite expensive for a very flimsy phone case. At £29.99 I expected it to be much better”

Helpful Report

Posted 5 years ago

“Bought a personalised case for my Huawei P30. I didn't like the finished product. It is basically a clear case with my custom picture 'stuck' on. Looks cheap and tacky. Unlike previous cases I've purchased from Wrappz, the image doesn't wrap round the edges. The case also left the top and bottom of the phone uncovered which I didn't like. The images of the product on the website are misleading. It showed one image of the actual case then about 4 or 5 images of iPhones with a fully wrapped case around the whole phone. It wasn't until after I received my cases that I realised these weren't P30s in the images. Poor show.”

Helpful Report

Posted 5 years ago

“Poor product really. I didn't even try to apply it to my phone as I wasn't pleased with the quality of the wrap. The white was an off-white and even though I uploaded a hi-res picture it was faded and grainy.”

Helpful Report

Posted 5 years ago

“Entered separate billing and shipping addresses but was sent to billing address, emailed immediately to notify the error, no response, and still shipped to billing address, and I bet this review also gets no response Have bought before products are always good”

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Posted 5 years ago

“I ordered a tough iPhone X case to replace my previous one from wrappz. That was a matte one and lasted ages. I thought I was ordering the same again, but it was a gloss finish, and the plastic case broke off the same day it arrived.... such a shame because the first one was so good!”

Helpful Report

Posted 5 years ago

“While the printing was good my cover came in a bubble wrap Jiffy bag which offered no protection at all. It was twisted by the time I received it!”

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Posted 5 years ago

“I have brought a gift from you. It was a lovely gift however one of the words was spelt incorrectly I would like another one for free to replace it as I have spent loads of money on the first one.”

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Posted 5 years ago

“I think the products look better on the website- doesn’t look very convincing as a ‘marble effect’ design in person. I wouldn’t order again as it looks obviously printed.”

Helpful Report

Posted 5 years ago

“hi, i order an case for samsung s8plus and after 1 week my case is broke. I didn't drop my phone. the quality isn't so good.”

Helpful Report

Posted 5 years ago

“The quality of the photo is really clear, however the template should have highlighted where the holes in the case were more clearly. My cas is unusable as the camera hole has cut both our heads off!”

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Posted 5 years ago

“Personalising the phone case was fun. However, I still have not received my phone case.”

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Posted 5 years ago

“Very disappointed in the product/ordering process and customer service thereafter. I ordered a personalised cushion for my wife with a photo of our daughter on it, during the purchasing procedure your asked to tick a box ”to print on one side only click continue” I did that and presumed that my cushion would have my photo on one side and would be blank on the other... 🤷🏻‍♂️! When it arrived I was disappointed to find that one side was the requested photo of my daughter and the other side was the example photo from The website! I now have a beautiful cushion with a photo of my daughter on and on the reverse two complete strangers. I contacted customer service via email and was told that the system is fully automated and that there was nothing they could do to change the process to prevent it happening again. To check I wasn’t in the wrong and that it was my error a went through the same process again only to find the same problem!! Customer service offered me a discount code to use when ordering a replacement great right? How about if I told you the discount code was only for 40% off!? In my opinion it should have been for the full amount or at the very least 50% given that only 50% of my order is correct! It’s a real shame as the quality of the item is fantastic. I will not be a return customer based on all of the above and I urge you to be cautious when ordering from the site.”

Helpful Report

Posted 5 years ago

“Won FREE fridge magnets with macdonalds monopoly game when i went to claim them i was charged 4.00 delivery how is that free so i left it”

Helpful Report

Posted 5 years ago

Wrappz is rated 4.4 based on 10,717 reviews