Wrappz Reviews

Name: Wrappz
Address: The Beechwood Centre 40 Lower Gravel Road, Bromley
Rating: 4.38

4.4 Rating 10,716 Reviews

85 %

of reviewers recommend Wrappz

4.4

Based on 10,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 8462 2618

Email:

info@wrappz.com

Location:

The Beechwood Centre 40 Lower Gravel Road
Bromley
BR2 8GP

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286

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Takes too long to arrive”

Helpful Report

Posted 1 year ago

“I ordered a laptop skin off you two weeks ago I have not received it you’re not answering your emails and your phone number does not work. I will be very glad if you could get in touch with me sooner the better my phone number 07815709815 if I have not heard anything by the end of today, I will be getting in touch with my bank to claim the money back”

Helpful Report

Posted 1 year ago

“If I could give it a zero I would. Horrible customer service. I was sent the wrong product and I contacted them immediately and after and have not received a response.”

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Posted 1 year ago

“I would love to write a good review but I do not have my order at all, can you look into plwase I paid for for a quicker delivery and nothing has been mentioned Thanks”

Helpful Report

Posted 1 year ago

“To make it short, up to this date i never received my package, i just hope that its just a little bit late. Not even Royal Mail has information about my Package which got shipped a week ago and my tracking number doesn't look like the given example on the website, if you compare the shape of them”

Helpful Report

Posted 1 year ago

“My MacBook skin was damaged when it arrived. Scratch on the front and I’m not able to use it unfortunately”

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Posted 1 year ago

“I placed an order nearly a month ago and it still hasn’t arrived.”

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Posted 1 year ago

“My order never arrived, there is no way of tracking it or finding out if it's been delivered somewhere incorrectly”

Helpful Report

Posted 1 year ago

“Peeling off and only covers the top part buttons stuck and told us there was no refonds”

Helpful Report

Posted 1 year ago

“Very disappointed in my case. After reviewing the picture to make sure it was within the pink lines and the text I added was central.. it was delivered and there is a massive white line down the side where the picture is cut off and the text is completely off centre. Will not be purchasing again considering it cost nearly £20 for a case!!!”

Helpful Report

Posted 1 year ago

“Purchased a Samsung phone wallet case for my mother for Mother’s Day. When the case arrived the photos were beautiful on it, but then I opened the wallet case up and the plastic insert inside that holds the phone is put in wonky and only stuck on with a strip of sticky tape and also the part where the camera holes meets the case is not stuck down at all, so flaps off the end of the case. I contacted wrappz and was told that’s how they are made with just the small sticky tape strip but if I sent photos of it being wonky inside they would take a look. I did that straight away but that was 4 days ago, Mother’s Day is tomorrow and still no response from them or anything to give my mother for Mother’s Day. Absolute appalling customer service and quality and I will certainly not be purchasing from them again.”

Helpful Report

Posted 2 years ago

“2mm shorter than what was ordered so 100% useless.”

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Posted 2 years ago

“Absolutely shocking service, had to email twice to even follow up a shipment confirmation. Still haven’t received the item and ordered around 3 weeks ago. Will never order again.”

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Posted 2 years ago

“Very disappointed with a sticker that is about 3mm too small all around. I was under the false impression that this was a skin that would cover the area on my Macbook. Customer service only offered to refund if I returned the sticker on its original backing which clearly is not possible seeing as I could only tell it was too small after removing it from the backing and sticking it on. I will be doing a review on my social media accounts.”

Helpful Report

Posted 2 years ago

“Ordered on the 3/11/22 and never received my case”

Helpful Report

Posted 2 years ago

“Awful, took 4 months to arrive and it is the wrong size case”

Helpful Report

Posted 2 years ago

“I ordered two skinz for Iphone 13 pro and 14 pro and cutting of both skinz is wrong and doesn’t fit everything was ok but cutting is asymmetrical I have attached photos”

Helpful Report

Posted 2 years ago

“Unfortunately, I submitted a design with multiple text boxes in different locations on the back cover of the skin. All these text boxes were printed in the same place, fully overlapping each other, which was not what I ordered. I believe I followed the instructions correctly so this was very disappointing. The product also arrived late, but that was likely due to mail strikes around christmas rather than Wrappz. The actual print quality of the product is good though. I've just not received what I ordered.”

Helpful Report

Posted 2 years ago

“Just received my order for a sticker wrap IPhone 13pro max and the alignment is shocking! It has cut out part of the image and is useless.”

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Posted 2 years ago

“Have not received item.”

Helpful Report

Posted 2 years ago

Wrappz is rated 4.4 based on 10,716 reviews