WPS Westward Reviews

Name: WPS Westward
Address: Westward House, Cofton Road, Marsh Barton, Exeter, Devon
Rating: 4.90

4.9 Rating 355 Reviews

99 %

of reviewers recommend WPS Westward

Company Reviews

Metrics

Info

4.9

Based on 355 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01392 272096

Email:

marketing@wpswestward.co.uk

Location:

Westward House, Cofton Road,
Marsh Barton,
Exeter
Devon
EX2 8QW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality resources at a competitive price”

Helpful Report

Posted 3 months ago

Dear Mrs Biddle Thank you so much for your outstanding 5-star rating of WPS Westward! We truly appreciate your continuous support and loyalty.

Posted 3 months ago

“Excellent service. Customer service was speedy and efficient and deliveries were made promptly. An error I had made with an order was resolved within 24 hours. Contact was made by both email and phone.”

Helpful Report

Posted 3 months ago

Thank you for your glowing 5-star rating! We are thrilled to hear that you experienced excellent service with speedy and efficient customer support. Our team takes great pride in ensuring prompt deliveries and resolving any errors that may occur. We believe in maintaining strong communication with our customers, and we are glad that both email and phone contact were utilized to address your needs.

Posted 3 months ago

“excellent service and guaranteed next day delivery.”

Helpful Report

Posted 4 months ago

Maria! Thank you so much for your outstanding 5-star rating of WPS Westward! We truly appreciate your support and loyalty as a customer. We are thrilled to hear that you have experienced excellent service and guaranteed next day delivery with us!

Posted 4 months ago

“an excellent company which fulfilled my small order as a guest customer very quickly and efficiently.Thank you”

Helpful Report

Posted 4 months ago

Margaret! Thank you so much for your outstanding 5-star rating of WPS Westward! We greatly appreciate your kind words and feedback. It fills us with joy to hear that we were able to fulfil your order as a guest customer quickly and efficiently.

Posted 4 months ago

“Easy ordering, quick delivery, good prices.........& the colour coded exercise book chart is so simple but genius!”

Helpful Report

Posted 4 months ago

Thank you, Alison, for your amazing 5-star rating of WPS Westward! We're thrilled to hear that you found our ordering process easy, our delivery quick and at competitive prices. We’re also delighted to hear that our exercise book selector made ordering your books so much easier that’s exactly why we created it!

Posted 4 months ago

“Great quality resources and fabulous service, always happy to help.”

Helpful Report

Posted 5 months ago

Pinhoe Primary! Thank you so much for your fantastic 5-star review of WPS Westward! We really appreciate your kind words and are thrilled to hear that you found our resources to be of great quality and that you were provided with fabulous service :)

Posted 5 months ago

“We had the best service from WPS Westward. Not only did the exercise books arrive really promptly, but the boxes were labelled with the details of what lesson/year group they were to be used for. This was a brilliant idea and made my job so much easier. Thank you for this addition.”

Helpful Report

Posted 5 months ago

Dear Central Park Primary, Thank you so much for your outstanding 5-star rating of WPS Westward! We are thrilled to hear that you had the best experience with our service. We greatly appreciate your kind words about how promptly the exercise books arrived and the thoughtful detail of labelling the boxes with lesson/year group information. We are delighted that this addition made your job much easier. It is always our goal to provide a seamless experience for our valued customers like you.

Posted 5 months ago

“First time ordering from WPS Westward and from start to finish an excellent service. Exercise books dispatch promptly.”

Helpful Report

Posted 5 months ago

Brookdale! Thank you so much for taking the time to give WPS Westward a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service. It is always a pleasure to serve new customers like yourself, and we are delighted that we were able to meet your expectations from start to finish.

Posted 5 months ago

“Amazing service! All books were delivered on the day after ordering.”

Helpful Report

Posted 5 months ago

Susan! Thank you so much for your outstanding 5-star rating of WPS Westward! We truly appreciate your kind words, and we are delighted that all your books were delivered in a timely manner. It is our mission to ensure prompt and reliable service to all our valued customers, and we're glad we could meet your expectations.

Posted 5 months ago

“From customer service, to ordering and delivery, the whole process of interating with WPS was fantastic. Orders were correct first time, labelled perfectly and packaged and delivered accurately and speedily - thank you WPS, we will definitely be using your services again!”

Helpful Report

Posted 5 months ago

Pipers Corner School! Thank you so much for your incredible 5-star rating of WPS Westward! We truly appreciate your kind words and support. We strive to provide a fantastic experience for our valued customers like yourself. We are thrilled that your orders were accurate, perfectly labelled, and packaged and delivered with accuracy and speed!

Posted 5 months ago

“Excellent customer service, always contact with queries rather than delivering wrong items. quick deliveries but updated if there is going to be a delay.”

Helpful Report

Posted 5 months ago

St Francis CofE! Thank you so much for your amazing 5-star rating of WPS Westward! We truly appreciate your support and loyalty as our valued customer. We are thrilled to hear that you have experienced excellent customer service with us. Our team always strives to ensure that our customers feel valued and are taken care of.

Posted 5 months ago

“Many thanks to all the helpful, and cheerful, staff at WPS Westward. Your products are fab, and you are so organised! I love that my name is included on all packages, which means they don't get lost on our busy school site. Mel, you are fab. A total joy to work with. Good products. Good prices. Next day delivery - always! What's not to like? Ten out of Ten, chaps. Keep it up!”

Helpful Report

Posted 5 months ago

Mrs York! Thank you for taking the time to give WPS Westward a 5-star rating! We appreciate your kind words and positive review. We are thrilled to hear that you had such a positive experience with us and that you loved that your name is included on all packages, we are so happy that our products, prices, and next day delivery service have exceeded your expectations. Thank you once again for your amazing review!

Posted 5 months ago

“Excellent customer service, great delivery times, competitive prices and great communication.”

Helpful Report

Posted 5 months ago

Dear Finham! Thank you so much for your fantastic 5-star rating of WPS Westward! We truly appreciate your kind feedback and are thrilled to hear about your positive experience with our company. We take great pride in providing excellent customer service, great delivery times, competitive prices, and clear communication throughout the entire process. It's wonderful to know that we have met your expectations in all these aspects. Thank you once again for your amazing review!

Posted 5 months ago

“Excellent customer service and very speedy delivery. Prices are excellent also”

Helpful Report

Posted 5 months ago

Dear Bamford! Thank you so much for taking the time to give WPS Westward a glowing 5-star rating! We sincerely appreciate your support and feedback. We are thrilled to hear that you were pleased with our excellent customer service and speedy delivery. Ensuring a positive shopping experience for our customers is of utmost importance to us, and we are delighted to know that we met your expectations in this regard. Furthermore, we are pleased to know that you found our prices to be excellent as well. We work hard to provide competitive and fair pricing without compromising on the quality of our products :)

Posted 5 months ago

“Friendly staff very helpful Easy to order and very quick delivery.”

Helpful Report

Posted 5 months ago

Dear Forest High School, Thank you so much for your fantastic 5-star rating of WPS Westward! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Our team takes pride in providing exceptional service and it's great to know that you found our staff friendly and helpful. We strive to make the ordering process easy and ensure quick delivery, so we're delighted that it met your expectations. Thank you once again for your kind words.

Posted 5 months ago

“Friendly team who are always happy to help on the phone. The exercise books we order are good quality.”

Helpful Report

Posted 5 months ago

Dear South Molton! Thank you so much for giving WPS Westward a 4-star rating! We appreciate your positive feedback and are thrilled to hear that you had a great experience with our team. We pride ourselves on being friendly and always ready to assist our customers over the phone. Additionally, we are glad to hear that the exercise books you ordered from us are of good quality. We strive to provide products that meet and exceed our customers' expectations. Once again thank you for leaving us a review

Posted 5 months ago

“From start to finish the customer service was excellent. Order was confirmed and checked and delivery was fast and efficient.”

Helpful Report

Posted 5 months ago

New Moston! Thank you so much for your fantastic 5-star rating of WPS Westward! We highly appreciate your positive feedback. From start to finish, we strive to provide excellent customer service, and we are glad to hear that it was reflected in your experience with us. Our team takes great pride in ensuring that every order is confirmed, checked, and delivered in a fast and efficient manner. Once again, we appreciate your support and we look forward to working with you in the future!

Posted 5 months ago

“i love the way the team work out the best prices and quanties to give us value for money. The orders are quick and delivered on time and even carried to the correct storage area. Can't get a better service than that!”

Helpful Report

Posted 5 months ago

Teignmouth! Thank you so much for giving WPS Westward a 5-star rating! We truly appreciate your kind words and support. We are delighted to hear that you love the way our team works diligently to provide you with the best prices and quantities, delivering true value for your money. Our main goal is to ensure that your orders are handled swiftly and delivered promptly. We understand the importance of an efficient service, and we are thrilled that we were able to meet your expectations. Rest assured, we always strive to go above and beyond to provide the best customer experience. We cant wait to work with you in the future!

Posted 5 months ago

“Fantastic service and great quality books. We've just placed our summer order to get ready for the new academic year. We received delivery of our whole book order in 2 working days! WPS Westward always go above and beyond to provide a high quality product and an excellent service.”

Helpful Report

Posted 5 months ago

Alison! Thank you so much for your outstanding 5-star review of WPS Westward! We truly appreciate your feedback and are thrilled to hear that you are satisfied with our service. We are delighted that you found our service fantastic and our books of great quality. It's wonderful to know that our efficient delivery helped you prepare for the new academic year so quickly. At WPS Westward, we strive to go above and beyond to provide a high-quality product and excellent service to all our valued customers. We are grateful for your loyalty and for choosing us for your summer order. Your continuous support means a lot to us. Please don't hesitate to reach out if there is anything else we can assist you with.

Posted 5 months ago

“Absolutely fantastic service. We placed our order of exercise books, received a call to confirm and all of the goods very delivered within a couple of days.”

Helpful Report

Posted 5 months ago

Nicky! Thank you so much for your amazing 5-star rating of WPS Westward! We are truly grateful for your kind words and support. We are thrilled to hear that you had such a fantastic experience with our service. We pride ourselves on providing exceptional customer service, and we are delighted that you found our ordering process smooth and efficient. Our team works diligently to ensure prompt delivery, and we are glad to hear that you received your exercise books within just a couple of days.

Posted 5 months ago

WPS Westward is rated 4.9 based on 355 reviews