WPS Westward Reviews

Name: WPS Westward
Address: Westward House, Cofton Road, Marsh Barton, Exeter, Devon
Rating: 4.90

4.9 Rating 355 Reviews

99 %

of reviewers recommend WPS Westward

Company Reviews

Metrics

Info

4.9

Based on 355 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01392 272096

Email:

marketing@wpswestward.co.uk

Location:

Westward House, Cofton Road,
Marsh Barton,
Exeter
Devon
EX2 8QW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always pleasant and helpful with any queries and efficient with orders. thank you Linda”

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Posted 2 years ago

“Always good value and exceptional customer service. Special thanks to our Account Manager Katie.”

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Posted 2 years ago

“Great delivery time. One item was wrong but was corrected over the phone immediately.”

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Posted 2 years ago

“Books great value and delivery on time”

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Posted 2 years ago

“Brilliant customer service via our account manager Katie Gibbs, samples sent were quick and exactly what we needed and an order was placed. Quick delivery, well packaged, good value for money and great quality products.”

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Posted 2 years ago

“I was informed by voice mail that part of my order (academic diaries) was no longer available and wouldn't be restocked but that the rest would be sent. On receiving the order part was missing. On telephoning, I was told that the other items were out of stock and would not be replenished though I was offered a substitution. No word on either the delivery note about this or direct contact from the company that I would not be receiving my order in full. Extremely poor customer service and I shall seriously consider whether to use you again for any further orders if this is the level of customer service you now deem acceptable.”

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Posted 2 years ago

“Excellent prompt service.”

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Posted 2 years ago

“Easy to use website, delivery quick and on time. Customer service brilliant”

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Posted 2 years ago

“Always really helpful on the phone and goods are delivered really quickly, thank you.”

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Posted 2 years ago

“Great books, Great Service & delivered quick”

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Posted 2 years ago

“I will always use Westward Paper Sales where I can. Brilliant customer service, speedy delivery and very competitive prices. The best company I deal with. Just the website needs sorting out but that is not a problem as I ring them”

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Posted 2 years ago

“Items arrived quickly after the order was placed. Items were all packed well so as not to spill out of individual packaging during transit.”

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Posted 2 years ago

“Very efficient - goods received the day after the order was placed.”

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Posted 2 years ago

“Easy to use website. Able to access as a guest. Customer service excellent when chasing up the delivery. Ships with a Maths Faculty order therefore I was able to retrieve my items from colleagues. Freddo Frog a delightful extra surprise.”

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Posted 3 years ago

“Very quick and efficient delivery. And a great product. One of the best glue sticks on the market at a great price.”

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Posted 3 years ago

“Good price and good service. Very happy. First time using and price dependent, will use again.”

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Posted 3 years ago

“Excellent service, very helpful!”

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Posted 3 years ago

“Great customer service, and fast reliable delivery.”

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Posted 3 years ago

“Have dealt with Westward for several years, excellent service, staff are always helpful and friendly. Would highly recommend them.”

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Posted 3 years ago

“Great value for money.”

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Posted 3 years ago

WPS Westward is rated 4.9 based on 355 reviews