WPS Westward Reviews

Name: WPS Westward
Address: Westward House, Cofton Road, Marsh Barton, Exeter, Devon
Rating: 4.91

4.9 Rating 360 Reviews

99 %

of reviewers recommend WPS Westward

Company Reviews

Metrics

Info

4.9

Based on 360 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01392 272096

Email:

marketing@wpswestward.co.uk

Location:

Westward House, Cofton Road,
Marsh Barton,
Exeter
Devon
EX2 8QW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly team who are always happy to help on the phone. The exercise books we order are good quality.”

Helpful Report

Posted 7 months ago

Dear South Molton! Thank you so much for giving WPS Westward a 4-star rating! We appreciate your positive feedback and are thrilled to hear that you had a great experience with our team. We pride ourselves on being friendly and always ready to assist our customers over the phone. Additionally, we are glad to hear that the exercise books you ordered from us are of good quality. We strive to provide products that meet and exceed our customers' expectations. Once again thank you for leaving us a review

Posted 7 months ago

“From start to finish the customer service was excellent. Order was confirmed and checked and delivery was fast and efficient.”

Helpful Report

Posted 7 months ago

New Moston! Thank you so much for your fantastic 5-star rating of WPS Westward! We highly appreciate your positive feedback. From start to finish, we strive to provide excellent customer service, and we are glad to hear that it was reflected in your experience with us. Our team takes great pride in ensuring that every order is confirmed, checked, and delivered in a fast and efficient manner. Once again, we appreciate your support and we look forward to working with you in the future!

Posted 7 months ago

“i love the way the team work out the best prices and quanties to give us value for money. The orders are quick and delivered on time and even carried to the correct storage area. Can't get a better service than that!”

Helpful Report

Posted 7 months ago

Teignmouth! Thank you so much for giving WPS Westward a 5-star rating! We truly appreciate your kind words and support. We are delighted to hear that you love the way our team works diligently to provide you with the best prices and quantities, delivering true value for your money. Our main goal is to ensure that your orders are handled swiftly and delivered promptly. We understand the importance of an efficient service, and we are thrilled that we were able to meet your expectations. Rest assured, we always strive to go above and beyond to provide the best customer experience. We cant wait to work with you in the future!

Posted 7 months ago

“Fantastic service and great quality books. We've just placed our summer order to get ready for the new academic year. We received delivery of our whole book order in 2 working days! WPS Westward always go above and beyond to provide a high quality product and an excellent service.”

Helpful Report

Posted 8 months ago

Alison! Thank you so much for your outstanding 5-star review of WPS Westward! We truly appreciate your feedback and are thrilled to hear that you are satisfied with our service. We are delighted that you found our service fantastic and our books of great quality. It's wonderful to know that our efficient delivery helped you prepare for the new academic year so quickly. At WPS Westward, we strive to go above and beyond to provide a high-quality product and excellent service to all our valued customers. We are grateful for your loyalty and for choosing us for your summer order. Your continuous support means a lot to us. Please don't hesitate to reach out if there is anything else we can assist you with.

Posted 8 months ago

“Absolutely fantastic service. We placed our order of exercise books, received a call to confirm and all of the goods very delivered within a couple of days.”

Helpful Report

Posted 8 months ago

Nicky! Thank you so much for your amazing 5-star rating of WPS Westward! We are truly grateful for your kind words and support. We are thrilled to hear that you had such a fantastic experience with our service. We pride ourselves on providing exceptional customer service, and we are delighted that you found our ordering process smooth and efficient. Our team works diligently to ensure prompt delivery, and we are glad to hear that you received your exercise books within just a couple of days.

Posted 8 months ago

“Always polite and helpful on the phone. Respond to emails quicklly. Deliveries are generally accurate and on time.”

Helpful Report

Posted 8 months ago

Thank you so much for your 5-star rating and review of WPS Westward! We greatly appreciate your kind words and continuous support. We're thrilled to hear that our team has always been polite and helpful whenever you've contacted us. We pride ourselves on providing the best customer service, and it's wonderful to know that we were able to meet your expectations. We look forward to working with you in the future.

Posted 8 months ago

“Good quick responses to questions reagrding about stock, availability and choice. Delivery done all on 1 day and well oragnised boxes.”

Helpful Report

Posted 8 months ago

Vyners School! Thank you so much for giving WPS Westward a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are glad to know that our team provided good quick responses to your questions regarding stock, availability, and choice. We strive to offer excellent customer service and ensure our customers have all the information they need. It's also great to hear that the delivery was done in just one day and that the boxes were well-organized. We always aim to provide efficient and reliable delivery services to ensure a smooth experience for our valued customers like you.

Posted 8 months ago

“Super helpful, always reliable, friendly and professional, what more could you ask for. Thanks WPS 🤩”

Helpful Report

Posted 8 months ago

Chestnut Grove, Thank you so much for giving WPS Westward a glowing 5-star rating! We greatly appreciate your feedback and are thrilled to hear that our services have met your expectations. Super helpful, always reliable, friendly, and professional - is what we strive for as a business. At WPS we continuously strive to provide top-notch service to our customers, and it is incredibly rewarding to know that we have succeeded in doing so for you. We look forward to working with you in the future.

Posted 8 months ago

“I have started using WPS to purchase our school supplies and can't recommend them enough. Email replies are always quick, dispatch of goods is fantastic and always packaged and labelled to a high standard so we can see which department the order is for. Thank you for making every part of stationary ordering an all around easier job. Special mention to Katie for always going above and beyond.”

Helpful Report

Posted 8 months ago

Dear Louise, Thank you so much for taking the time to give us an outstanding 5-star rating. We greatly appreciate your kind words and are thrilled to hear about your positive experience with us. We are glad to hear that you have started using WPS for your school supplies and that you have found our services to be exceptional. It's wonderful to know that our quick email replies, fantastic dispatch of goods, and high standard packaging and labelling have made your stationary ordering experience easier. we look forward to working with you in the future :)

Posted 8 months ago

“Always very quick delivery and excellent customer service. We started using WPS to provide equipment for our school and approached them with a huge order to cover the entire humanities department, they delivered in good time, the order was correct upon delivery and all of the goods arrived in good condition. I was also contacted by management who made sure that everything was ok with the service.”

Helpful Report

Posted 9 months ago

Garth Hill! Thank you so much for taking the time to leave us a fantastic 5-star rating for WPS Westward! We truly appreciate it. We're delighted to hear that you've had such a positive experience with our company. Always providing quick delivery and excellent customer service is our top priority, and we're thrilled to know that we've exceeded your expectations. It's wonderful to hear that our team was able to meet your needs by delivering your sizable order for the entire humanities department in a timely manner, ensuring the order was correct upon delivery, and that all the goods arrived in perfect condition. Thank you once again for your kind words. We look forward to continuing to work with you in the future with the same level of dedication and exceptional service that you've come to expect from us. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 9 months ago

“Deliveries always as schedules and delivery drivers always very halpful.”

Helpful Report

Posted 9 months ago

Corpus! Thank you so much for your 5 star review we are so pleased to hear that your delivery was as scheduled and that our drivers were helpful, amazing customer service is what we strive for! We look forward to working with you in the future.

Posted 9 months ago

“Purchases were delivered quickly and quality is good.”

Helpful Report

Posted 9 months ago

Dear Caroline Thank you for your 5 star review! We are so pleased to hear that your purchases were delivered quickly and that you thought the quality was good, we look forward to working with you in the future!

Posted 9 months ago

“Received quote for paper quickly and then delivered said paper promtly. Dan our delivery guy was superb delivering the paper into our office!”

Helpful Report

Posted 9 months ago

Wellington! Thank you so much for your outstanding 5-star rating of WPS Westward! We sincerely appreciate your continued loyalty as our customer. It truly means a lot to us. We are thrilled to hear that you received your quote for the paper promptly and that it was promptly delivered as well. We take pride in providing excellent service, and it's always a pleasure to know that our customers are satisfied. We will be sure to pass on your kind words to Dan, our superb delivery guy, who goes the extra mile to ensure a smooth delivery experience.

Posted 9 months ago

“Very friendly and efficient staff, my order was dealt with very promptly with delivery next day.”

Helpful Report

Posted 9 months ago

South Molton! Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that our staff was very friendly and efficient in handling your order promptly. We strive to provide outstanding service to all our customers, and we're thrilled that we could meet your expectations. If you need any assistance in the future or have any further questions, please don't hesitate to reach out. We look forward to working with you again in the future.

Posted 9 months ago

“Excellent Service. As a new customer to WPS Westward I cannot fault the service and would recommend to others without hesitation.”

Helpful Report

Posted 9 months ago

Hunts! Thank you so much for your amazing 5-star rating of WPS Westward! We truly appreciate your kind words and recommendation. We are thrilled to hear that as a new customer, you found our service to be excellent without any faults. At WPS Westward, providing top-notch service to our customers is always our utmost priority, and we are pleased to know that we met your expectations. Your high recommendation means a lot to us, and we are grateful for your support. Once again, thank you for choosing WPS Westward. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to working with you again in the future!

Posted 9 months ago

“Very efficient service over the phone. Orders were delivered the following day”

Helpful Report

Posted 9 months ago

Polden! Thank you so much for leaving us a fantastic 5-star rating for WPS Westward! We sincerely appreciate your support and loyalty as our customer. We are thrilled to hear that you found our service to be very efficient over the phone, and we are glad that your orders were promptly delivered the following day. Your satisfaction is our utmost priority, and we are glad that we have met your expectations. Thank you again for your continued trust and support. We truly value your business and look forward to serving you in the future.

Posted 9 months ago

“Straight forward ordering and very speedy delivery.”

Helpful Report

Posted 9 months ago

Dear Hayley, Thank you so much for taking the time to give WPS Westward a 5-star rating! We are thrilled to hear that you had a great experience with us. We greatly appreciate your kind words and are delighted that you found our ordering process straightforward and the delivery speedy. Thank you again for choosing WPS Westward. We can't wait to serve you in the future! Best regards, WPS Westward team

Posted 9 months ago

“Brilliant customer services with very helpful and freindly staff, who go the extra mile to find what I want if I do not quite know the thickness or paper I require. Easy to pick up the phone and order paper and organise collection. Thank you to you all.”

Helpful Report

Posted 9 months ago

Brixington! Thank you so much for taking the time to give WPS Westward a 5-star rating! We greatly appreciate your kind words and positive feedback. We are thrilled to hear that you had a wonderful experience with our brilliant customer services and found our staff to be helpful and friendly. Going the extra mile to assist our customers is something we take great pride in. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

Posted 9 months ago

“I cannot fault WPS Westward, they are amazing! Quick turn around on orders, friendly team and easy to work with. We have been a loyal customer for many years now and keep coming back to WPS Westward for our supplies. 10/10.”

Helpful Report

Posted 9 months ago

Dear St Cuthbert Mayne Thank you so much for your amazing 5-star review! We are thrilled to hear that you have had such a positive experience with us. We truly appreciate your loyalty and trust in our products and services. It is customers like you that make us strive to always provide the best possible experience. Thank you again for your support, and we look forward to working with you for many more years to come!

Posted 9 months ago

“Very happy with service and prices, thank you.”

Helpful Report

Posted 9 months ago

Rockbeare! Thank you for your 5-star rating of WPS Westward! We greatly appreciate your feedback and are thrilled to hear that you are very happy with our service and prices.

Posted 9 months ago

WPS Westward is rated 4.9 based on 360 reviews