WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.93

4.9 Rating 1,950 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 1,950 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

WOWBBQ 5 star review on 9th December 2024

Anonymous

Anonymous // 01/01/2019

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“Delivered as promised and very happy with product.”

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Posted 8 months ago

“Unbelievable service. Order was quick and then the processing of it. I have to say the aftersakes team were amazing, I had queries around the product and they were personal , quick and faultless to be honest. Human touch. Not bots. Would absolutely use these guys again.”

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Posted 8 months ago

“Perfect price perfect communication perfect delivery The perfect company for all your BBQ needs 5⭐️”

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Posted 8 months ago

“Very prompt delivery, very well packed (on its own pallet)”

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Posted 8 months ago

“Incredibly quick, next day delivery”

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Posted 8 months ago

“Excellent service. Next day delivery to mid Wales (less than 24hrs).”

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Posted 8 months ago

“Great service, Product dispatched on time and arrived next day. Knocked a point off as the same BBQ bundle I ordered has gone up £60 less than 3 weeks after I ordered this which is a shame that companies do this.”

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Posted 8 months ago

“Amazing service from start to finish. Visited the sunshine garden centre to view the BBQs and was served by a young man called Eddie. He told us to go online via Wowbbq because of where we lived. He was amazing we placed our order online and delivery was so quick 1 working day. Prices were better than anyone else. Couldn’t fault anything. Great product and great service.”

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Posted 8 months ago

“Quick delivery and great service!”

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Posted 8 months ago

“Quick delivery and good communication”

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Posted 8 months ago

“Fast delivery and quick customer enquire. Definitely recommend”

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Posted 8 months ago

“Very pleased with the quick delivery service , would definitely order from this company again”

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Posted 8 months ago

“Always use WOWBBQ and this is our second purchase of a BBQ from them. Unfortunately the main bowl was damaged so it took a few emails to arrange for WOWBBW to have Weber replace the damaged section. Strange as I thought if you received a new product that was damaged upon opening and under 30days you were entitled to a free of charge exchange/replacement. Still yet to receive it two weeks later, but fingers crossed it will come. Also the free gifts still have not arrived and as you have to claim them from Weber direct, it has been a nightmare trying to arrange. Not sure if I’ll ever get them. Normally give WOWBBQ 5 stars but only 3 on this occasion as I have sent many emails with photos and proof of damage and phone calls trying to get the damaged part replaced and as for a Weber and the free gifts, they are useless and I wouldn’t let this influence any future purchases.”

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Posted 8 months ago

“No complaints at all about the purchase but sadly my hope that replacing the flavourisers would resolve the temperature issue proved wide of the mark. My gas BBQ heats to 160 at best, which doesn't really cut it. I've tried tightened everything on what is, after all, a pretty simple design. Any thoughts? Dominic Walsh 07780807035”

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Posted 8 months ago

“Fabulous service, great price and delivery. Faultless.”

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Posted 8 months ago

“Absolute pleasure to order from this team. Great advice and ease to use - asked for BBQ to be built prior - arrived safely well packaged and ready to go”

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Posted 8 months ago

“Great service, next day delivery and competitive prices. Would definitely recommend WowBBQ”

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Posted 8 months ago

“Weber kettle arrived next day. Sadly one of the legs was damaged so I emailed and the wowbbq team who confirmed straight away that a new one would be sent on a next day delivery. Great service! Really impressed!!!”

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Posted 8 months ago

“The offer on the Weber accessories was good so I went for it. It was easy to order and delivery was very quick.”

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Posted 8 months ago

“I ordered a Weber Master Touch with next day delivery which was unfortunately delayed by DPD losing the parcel! WOWBBQ Dispatched another one straight away when I called them to make sure I got the Saturday delivery slot. There was also damage to the cooking grate (no damage to the box so I think this left the Weber factory like that), WOWBBQ dealt with Weber (who were also helpful) and sorted the replacement for me on warranty, which has all been done swiftly. Great service considering the bad luck.”

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Posted 8 months ago

WOWBBQ is rated 4.9 based on 1,950 reviews