WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.93

4.9 Rating 1,945 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

WOWBBQ 5 star review on 9th December 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent company, very friendly and helpful staff with speedy delivery. hence 5 stars.”

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Posted 4 months ago

“I bought Weber MasterTouch BBQ, after looking around I found price at WOWBBQ was the cheapest. On the arrival of the BBQ I noticed, there were flaws in the bowl. Things like this happens, I understand this, but you can recognize great customer service by how it handles tough situations like this. WOWBBQ team was great at dealing with the issue, almost immediately They informed me Weber accepted the claim and would send replacement parts. In the meantime, I was asked to enjoy my new BBQ fully. Problem was resolved quickly, and in very professional way in my opinion. BBQ is amazing, a huge step-up from brandless garden grills. Works well in rain, which is quite a necessity in Scotland.”

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Posted 4 months ago

“Can not fault!”

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Posted 4 months ago

“Easy to use website and arrived amazingly promptly. An excellent service”

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Posted 4 months ago

“Great support and really, really fast dispatch. Less than 24 hours after ordering the bbq was on my doorstep in distant West Somerset. I also appreciated the focus on helping to claim the cash back from Weber. One week after applying that was approved so well done Wowbbq for your expertise. I have to match that now by learning to cook on the bbq.”

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Posted 4 months ago

“My second big purchase from WOWBBQ and for the second time, impeccable service.. easy to do business with and great products! Delivery company were also very good and helpful with the pallets - great job WOWBBQ”

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Posted 4 months ago

“Great service, friendly staff would highly recommend”

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Posted 4 months ago

“Very good service and very helpful with returning an item I had ordered and no longer required”

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Posted 4 months ago

“Excellent range and service. Would highly recommend”

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Posted 4 months ago

“Probably the best service I have received from online shopping. I purchased a bbq which was entitled to cashback from Weber. Where wowbbq went the extra mile was the follow up email explains exactly what was required and what to do in order to get the cashback. Excellent comms. Very deserving of 5*”

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Posted 4 months ago

“Good price and super fast delivery”

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Posted 4 months ago

“I purchased my Weber BBQ through WOWBBQ and the service was first class.”

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Posted 4 months ago

“Ordering was easy orderd on line, was kept informed and arrived on started date.”

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Posted 4 months ago

“Excellent service as usual. Solid advice based on my requirements rather than their profit margins. A pleasant change in this day and age.”

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Posted 4 months ago

“Ordered BBQ and in less than 24 hours later it arrived at my front door. Excellent”

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Posted 4 months ago

“I bought a Weber Mastertouch premium, it was delivered extremely quickly. Unfortunately one of the legs was damaged so i reported this to WOWBBQ, Harsh at customer support was fantastic and logged a case with Weber straight away. I received a replacement within 2 days. Fantasic customer service! I will be shopping at WOWBBQ for all of my grilling needs going forward!”

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Posted 4 months ago

“Fast delivery as always”

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Posted 4 months ago

“Perfect from ordering to delivery we were kept updated and hubby loves his new BBQ which was a surprise birthday present 🎁”

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Posted 4 months ago

“Old part out of stock. Patientky waited while they sourced it for me and wammo out if the blue it arrived. Great service.”

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Posted 4 months ago

“These are best in the business Every Weber I own have come from WOW ,the service is always 1st class Definitely recommend”

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Posted 5 months ago

WOWBBQ is rated 4.9 based on 1,945 reviews