Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.21

4.2 Rating 762 Reviews

81 %

of reviewers recommend Woven

4.2

Based on 762 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good experience and rug was the cheapest i had seen online”

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Posted 3 years ago

“I was delighted with my cushions when they eventually arrived but I did have to wait 3 and a half weeks for delivery. Money was taken from my account straight away, I feel money should have been taken once parcel was dispatched.”

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Posted 3 years ago

“Good quality pillow cases pattern as I expected very happy with my purchase”

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Posted 3 years ago

“Purchased Louis De Poortere Ushak Rug, delivered very quickly, it looks lovely and is really good quality. Price paid was amazing, far cheaper that other dealers for the exact same rug.”

Woven 5 star review on 24th November 2021

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Posted 3 years ago

“The price was very competitive compared to other retailers. Quick speedy delivery and arrived securely in packaging. I will definitely consider ordering from Woven in the future.”

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Posted 3 years ago

“Woven have great products and prices but rarely deliver items within the stated timeframe.”

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Posted 3 years ago

“Very good service!”

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Posted 3 years ago

“Beautiful rug which arrived within the given time. Thank you.”

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Posted 3 years ago

“Excellent quality”

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Posted 3 years ago

“Excellent quality. It is the second rug I have purchased from you. Very pleased”

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Posted 3 years ago

“My order wasn't in stock at the time but I was told as soon as it arrived it would be shipped,and true to word it was.More than happy with my rug.”

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Posted 3 years ago

“Delighted with my purchase from Woven. Great to deal with and quality rug”

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Posted 3 years ago

“I ordered a rug in early September but have still to receive it 2.5 months later despite many emails asking what's going on. It's ridiculous”

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Posted 3 years ago

“Waited a while for item to arrive.”

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Posted 3 years ago

“Nice fabric pattern is what I wanted easy website to follow well packaged”

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Posted 3 years ago

“Thank you for reply email update delivery - why delay. No stock left so I am on list so I got it. Thank you.”

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Posted 3 years ago

“The items we bought are magnificent. It felt a long time from order to delivery but I am used to Amazon and not everyone has that workforce.”

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Posted 3 years ago

“Absolutely love our new rug! Soft beautiful design, easy to clean. We bought the largest size and found we haven’t needed to use the rug underlay as it holds itself down ok.”

Woven 5 star review on 16th November 2021

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Posted 3 years ago

“Good transaction, when the main bedding was ordered we didn’t realise it was out of stock and payment was taken straight away. Had to chase up to realise this, but good service once we knew this. Second o see of more pillow cases very quick.”

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Posted 3 years ago

“Very happy with our purchase.”

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Posted 3 years ago

Woven is rated 4.2 based on 762 reviews