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Woven Reviews

4.2 Rating 762 Reviews
81 %
of reviewers recommend Woven
4.2
Based on 762 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Woven Reviews

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Extremely quick turnaround on delivery. Very pleased with the purchase
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Posted 3 years ago
Very impressed with the quick delivery of the rug and it was a great price in the sale.
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Posted 3 years ago
Perfect and great customer service
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Posted 3 years ago
Beautiful rug, brilliant price and great customer service. The rug was delivered promptly exactly when they said it would be. I would definitely buy from Woven again.
Woven 5 star review on 7th December 2021
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Posted 3 years ago
Still haven’t received the rug ordered nearly a month ago
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Posted 3 years ago
I ordered my rug in September & delivery was only a few days ago in December. This was due to delays with shipping which I know is beyond the Company’s control. However my only issue is that I was never contacted to advise me there would be a delay, & the dates were moved on a couple of times. I had to contact them for updates each time. I was offered an alternative product with a slightly higher discount & the staff were always courteous.
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Posted 3 years ago
Lovely rug and prompt delivery service - thanks Woven!
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Posted 3 years ago
Great service
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Posted 3 years ago
Excellent quality cushion. Highly recommend. Fabric colour is much darker than on Woven’s webpage. Delivery took more than a month.
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Posted 3 years ago
Wonderful product! Delivery can within the time frame and before Christmas, so very pleased.
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Posted 3 years ago
Beautiful rug and a brilliant offer price the day I bought it.
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Posted 3 years ago
delighted with this rug it looks amazing and such great quality. Finishes the room off and gives warmth and interest Thanks, really greatr buy
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Posted 3 years ago
I love the duvet and pillow cases but I didn’t receive my full order. There was nothing to explain if it’s coming later so that was disappointing My order is missing two pillow cases value £40
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Posted 3 years ago
The shade of the duvet cover and pillow cases were much darker than they looked in the illustration. So a little bit disappointed there.
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Posted 3 years ago
Super fast delivery. Rug was just as expected
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Posted 3 years ago
Probably not Woven's fault but had to phone to chase delivery, they said had been dispatched and would contact courier. Rug then arrived.
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Posted 3 years ago
Got a fantastic deal on a rug with anti slip mat, great communication and swift delivery. Beautiful quality rug and will happily buy from woven again!
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Posted 3 years ago
Good information about delivery. Really pleased with rug when it came. A little 'wrinkled' on arrival and had to be weighted down to get it to lie flat
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Posted 3 years ago
Delighted with my purchase. Website easy to use and delivery prompt. Thankyou.
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Posted 3 years ago
Although the delivery was delayed a quick email reassured me it was on its way. Thank you for your good communication.
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Posted 3 years ago
Woven is rated 4.2 based on 762 reviews