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Woven Reviews

4.2 Rating 763 Reviews
81 %
of reviewers recommend Woven
4.2
Based on 763 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Woven Reviews

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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quick & easy transaction
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Posted 2 years ago
Beautiful rug
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Posted 2 years ago
Great products and service - thank you
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Posted 2 years ago
Excellent service and great value
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Posted 2 years ago
Great service and product range, plus efficient delivery. Thanks!
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Posted 2 years ago
The rug that we ordered was delivered very quickly and was as shown on the website
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Posted 2 years ago
Have tried on numerous occasions to contact Woven by telephone but they never answer. After 10 minutes you are asked to leave a message to which they don't reply. Contact by email is problematic with Woven taking about a week to answer if you're lucky. Even then, answers to all questions aren't always forthcoming. Our issue is taking an age to resolve, they're just a nightmare.
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Posted 2 years ago
Excellent price, tracking info didn’t work so was unsure of delivery until the actual day.
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Posted 2 years ago
Fast efficient service and a beautiful addition to our front room! Highly recommend Woven.
Woven 5 star review on 5th May 2022
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Posted 2 years ago
Easy online ordering & quick delivery
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Posted 2 years ago
Beautiful rug, delivered quickly, really pleased.
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Posted 2 years ago
Very efficient
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Posted 2 years ago
Nice product at a fantastic price. Only issue was delivery, which was delayed, which we could have been kept better updated about. All in all, a good company selling quality products at great prices.
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Posted 2 years ago
Amazingly quick service. Very competitive pricing on quality products. Would recommend.
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Posted 2 years ago
Happy with my rug but it did take a long time to arrive.
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Posted 2 years ago
Speedy service and great price
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Posted 2 years ago
Quick delivery
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Posted 2 years ago
The rug is very nice and good quality although despite the weight does tend to slip on the floor.
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Posted 2 years ago
Fantastic rug and fast delivery.
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Posted 2 years ago
Quick dispatch with good updates on delivery and competitive pricing. Would use again.
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Posted 2 years ago
Woven is rated 4.2 based on 763 reviews