Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.21

4.2 Rating 756 Reviews

81 %

of reviewers recommend Woven

4.2

Based on 756 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a great price on a rug. Prompt delivery. Good experience.”

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Posted 2 years ago

“Excellent service and delivery and the rug looks amazing , oh good quality and I’m delighted Thank you”

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Posted 2 years ago

“We were able to find and buy large rugs which were perfect for our needs, the rugs themselves were well made and hopefully will last a long time”

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Posted 2 years ago

“Best price I could find. Delivery all good.”

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Posted 2 years ago

“Delighted with my new rug. Looks better in reality than in pictures. Bit of a mix up with wrong rug delivered at first but Woven were very apologetic and delivered the right wrong within 2 days”

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Posted 2 years ago

“Fantastic support from the team at Woven. Very pleased with the service and the product.”

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Posted 2 years ago

“arrived well packaged and exactly as the photo”

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Posted 2 years ago

“VER GOOD SERVICE OVERALL”

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Posted 2 years ago

“Lovely rug, good quality. Very happy!”

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Posted 2 years ago

“Good service and fast delivery. Will buy from again.”

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Posted 2 years ago

“Beautiful product So pleased. Thanks Woven”

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Posted 2 years ago

“Delighted with our new rug.It’s. Odours are exactly like the photo and it looks really good in the room.”

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Posted 2 years ago

“Excellent! Very pleased with the product, the price and delivery! Top marks!”

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Posted 2 years ago

“A very good quality mat which we are very happy with and it would have got five stars but the final strand of the mat has unraveled by30cm”

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Posted 2 years ago

“Very pleased with new rug good value”

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Posted 2 years ago

“Had to return a rug as the colours were not right. They did not refund me for over a month, and only when I chased them. Not impressed.”

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Posted 2 years ago

“Very quick delivery but initially the wrong colour rug was supplied. I have always found the true test of a company is how they deal with issues and so after two calls, the problem was sorted and the correct colour arrived within a week of the first one - not bad really and a good price.”

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Posted 2 years ago

“beautiful rug and great quallity”

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Posted 2 years ago

“Solid website and quick service.”

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Posted 2 years ago

“Rug was as described and arrived on schedule.”

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Posted 2 years ago

Woven is rated 4.2 based on 756 reviews