Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.21

4.2 Rating 756 Reviews

81 %

of reviewers recommend Woven

4.2

Based on 756 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

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“Delivery was very quick. Beautiful rug.”

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Posted 2 years ago

“The rug I received was lovely but unfortunately the tracking email link wasn’t useful at all, the email said delivery wld be via FedEx but on the day of delivery I found out it would be via DX so I had no way of knowing when to be in. When I tried to call you to check no one ever answered. Luckily I was home when the rug was delivered, but only just.”

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Posted 2 years ago

“Great rug. Great colour. happy with it.”

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Posted 2 years ago

“Beautiful rug , just like the picture.”

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Posted 2 years ago

“Very good product and very quick. Service”

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Posted 2 years ago

“No problems, arrives quickly and is great”

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Posted 2 years ago

“Excellent rug very pleased and speedy delivery”

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Posted 2 years ago

“Fantastic delivery and beautiful rug”

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Posted 2 years ago

“Love these cotton rugs. Great price.”

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Posted 2 years ago

“Love the rug but coiuldnt speak to anyone by phone.long wait then nothing.Luckily all went well.”

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Posted 2 years ago

“Order was delayed with no notification or apology”

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Posted 2 years ago

“Arrived on time and the fit was true to size. So all in all very good.”

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Posted 2 years ago

“The rug arrived very quickly , within a few days of purchase . It’s good quality and we are very pleased with it .”

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Posted 2 years ago

“quick & easy transaction”

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Posted 2 years ago

“Beautiful rug”

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Posted 2 years ago

“Great products and service - thank you”

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Posted 2 years ago

“Excellent service and great value”

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Posted 2 years ago

“Great service and product range, plus efficient delivery. Thanks!”

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Posted 2 years ago

“The rug that we ordered was delivered very quickly and was as shown on the website”

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Posted 2 years ago

“Have tried on numerous occasions to contact Woven by telephone but they never answer. After 10 minutes you are asked to leave a message to which they don't reply. Contact by email is problematic with Woven taking about a week to answer if you're lucky. Even then, answers to all questions aren't always forthcoming. Our issue is taking an age to resolve, they're just a nightmare.”

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Posted 2 years ago

Woven is rated 4.2 based on 756 reviews