World of Wolf Reviews

Name: World of Wolf
Address: World of Garden Products, Durnsford Road, London, London Borough of Haringey
Rating: 4.88

4.9 Rating 2,285 Reviews

98 %

of reviewers recommend World of Wolf

4.9

Based on 2,285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

World of Wolf 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

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“Absolutely delighted. I ordered on Monday expecting a bit of a wait given the current coronavirus condtions and to my great surprise my package arrived on Wednesday. Great price, great service. Recommended.”

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Posted 4 years ago

“Fantastic products of highest quality. Very quick delivery despite current restrictions too. I purchased the wheeled lawn scarifier/moss remover, extra wide rake and 1.4 m handle. They arrived today so I got straight to work with them. The scarifier made short and much less tiring work of large lawn and works brilliantly. The extra wide rake is great too as its angle allows for a push pull operation and nothing gets missed. All items are very sturdy and constructed from high quality stainless steel apart from handle which is solid wood and metal. The tool change is effortless and is held strong, a simple push of button releases the tool. Cannot recommend highly enough.”

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Posted 4 years ago

“Quick delivery even in these testing times, amazing bit of kit.”

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Posted 4 years ago

“Clear web site, fair pricing, good packaging and fast delivery. I would use them again.”

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Posted 4 years ago

“I am happy to retract my previous review.. I have now received a full explanation about the current situation and happy to hear that my order is on its way.”

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Posted 4 years ago

“I am happy to retract my review as I have now received a full explanation of the current situation. Looking forward to receiving my Wolf Garten tools”

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Posted 4 years ago

“I am happy to be retracting my previous review, as the company has gone out of its way to explain the situation and cleared up the confusion.. well done”

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Posted 4 years ago

“Ordered my purchase on the 4th April and received on the 14th , good considering it was over a bank holiday, purchase exactly what I expected great value Thanks”

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Posted 4 years ago

“Although the website currently is very clear about what to expect during the current coronavirus situation, this was not the case when I originally placed the order, culminating in repeated attempts at contact being missed. As such I cannot give a 5 star review due to the poor initial communication. Once I did actually get hold.of someone, the service was very good, and although the items took a while to arrive (just barely within the quoted 15 days), they were exactly what I wanted and are a great help in the garden.”

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Posted 4 years ago

Hi Phil, I'm sorry if this information is not clear enough but our website does state that as a consequence of COVID-19 that you may experience and should therefore expect delays to both the dispatch and the delivery of your order. This is a direct consequence of necessary distancing practices and staff shortages which are required to keep everybody safe. However, we are proud to say that most orders are still being delivered within the advertised 14 day time frame. To achieve this we are all having to pull together and the full team here are packing orders throughout the day and into the evening too. With our customer support team spending most of their time packing orders; there has been a delay in responding to emails. I'm really sorry about this but trust you can understand why this is necessary. We ask you to kindly remove this review, your order has already been shipped via Royal Mail and should arrive very soon.

Posted 4 years ago

“I received my order within 2 or 3 days of placing it on-line. I was very pleased; the package was large & bulky so I thought it might take longer to arrive than it actually did -thank you! I'm also pleased that I ordered directly from World of Wolf UK because their prices are very reasonable & received a discount by buying a bundle of items.”

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Posted 4 years ago

“Royal Mail have just delivered my Wolf Garten Multi-Change® Adjustable Anvil Tree Lopper, took a day or two longer than normal but great considering the current 'lock down'. Congrats to World of Wolf Garten for keeping open for orders and grateful to Royal Mail for keeping businesses on the go. 28/03/2020”

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Posted 4 years ago

“ordered Thursday pm arrived Friday am. Cracking service keep it up and keep well.”

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Posted 4 years ago

“Quick and efficient service had everything I wanted in stock all came with a prompt delivery”

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Posted 4 years ago

“Order placed on Thursday mid afternoon, received the next day less than 24hrs. Exceptional service and just what I needed at a good price. Recommended and will use again.”

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Posted 4 years ago

“Excellent service, very easy to order on line, kept you informed when it was despatched. Pruning saw looks very well made and so far so good, with a very long reach. Would recommend world of wolf to anyone”

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Posted 4 years ago

“Very quick and efficient service”

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Posted 4 years ago

“prompt service, good products”

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Posted 4 years ago

“They supply tough tools for heavy use.”

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Posted 4 years ago

“Very prompt delivery and everything I wanted was in stock. Not actually used anything yet, but seems very well made.”

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Posted 4 years ago

“Good online site. Good customer service when needed as well as good quality products of course. What's not to like.”

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Posted 4 years ago

World of Wolf is rated 4.9 based on 2,285 reviews