World of Felco Reviews

Name: World of Felco
Rating: 4.84

4.8 Rating 1,554 Reviews

96 %

of reviewers recommend World of Felco

4.8

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality tools..fast efficient service and delivery.”

Helpful Report

Posted 10 months ago

“Great customer services. I chose to buy from World of Felco for genuine Swiss made and was impressed by great customer services over the phone as I needed advice to get the right product. After watching the video showing how to use the diamond sharpener, I decided to buy No 6 with a diamond sharpener and have not been disappointed. I purchased a 910 plus leather pouch afterwards to keep them safe and handy. Fast free delivery was a bonus. Highly recommended.”

Helpful Report

Posted 11 months ago

“Great service and great products!”

Helpful Report

Posted 11 months ago

“Great prices, fast delivery and genuine Felco products.”

Helpful Report

Posted 1 year ago

“Bought 2 pairs of secateurs which were competitively priced. Delivery was speedy and all is fine.”

Helpful Report

Posted 1 year ago

“Easy to order, super quick and efficient delivery, and a product I am very pleased with.”

Helpful Report

Posted 1 year ago

“Unfortunately the spring came out of the secateurs on the second time used and was lost in long grass . I have already raised this and a reply was received from Lorcan on 27th July but it does seem strange that such an important element fell out so soon . I have an older pair and this has never happened to date . The springs are not cheap to replace !”

Helpful Report

Posted 1 year ago

“wonderful products and competitive prices.”

Helpful Report

Posted 1 year ago

“Excellent service, price and delivery.”

Helpful Report

Posted 1 year ago

“Excellent service, excellent product. Would recommend to any gardener wanting decent secateurs.”

Helpful Report

Posted 1 year ago

“Quick delivery, easy to rearrange. Beautiful product.”

Helpful Report

Posted 1 year ago

“A well-balanced, comfortable pair of secateurs and a pleasure to use.Long-established company with full replaceable parts availability. Secateurs were supplied with a sharpening device (not a stone but had small blades) Instructions for the correct use of this sharpener should have been provided.”

Helpful Report

Posted 1 year ago

“Felco customer services were very helpful in pointing me in the right direction for tools that helped address the problem that we have with our hands”

Helpful Report

Posted 1 year ago

“Everything good from start to finish; from product choice to delivery.”

Helpful Report

Posted 1 year ago

“Thank you to World of Felco! Not only really helpful information and guidance but also fantastic delivery, the next day. Am thrilled with my purchase.”

Helpful Report

Posted 1 year ago

“Good quick service. Product well packaged.”

Helpful Report

Posted 1 year ago

“Great product and service”

Helpful Report

Posted 1 year ago

“Ordered the No 6 secateurs. Delivery was super quick. Enquired about registration of the product. Had an almost instant reply. Fantastic service.”

Helpful Report

Posted 1 year ago

“if products are out of stock then this should be clear on your website, not to be told after you place your order, that it will another 2 weeks or so before the item is back in stock. It was only when i asked for a refund that the item was suddenly in stock and shipped the next day. if i can't tell if an item is in stock i might as well look elsewhere”

Helpful Report

Posted 1 year ago

“Top class product and amazing service. Ordered in the afternoon, shipped overnight and delivered by 8.30 next morning. Couldn't ask for better.”

Helpful Report

Posted 1 year ago

World of Felco is rated 4.8 based on 1,554 reviews