World of Felco Reviews

Name: World of Felco
Rating: 4.84

4.8 Rating 1,768 Reviews

96 %

of reviewers recommend World of Felco

4.8

Based on 1,768 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Delivered quickly and packaged well. My only moan is the price. It is clearly set monopolistically in Switzerland as all retailers have the same price. There is clearly a big profit margin on the blade imposed by felco Switzerland as the product with handle is only a couple of pounds more than the blade. This blade is amazingly sharp and does a great job. The profit margin on it is my beef”

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Posted 2 months ago

“I have has felco 2 pruners before but I lost them. I was heartbroken and am so happy with my replacement set. I have had other brands of pruners in the past but nothing comes close to Felco's. Love the fact that i can take them apart for cleaning and sharpening. The gift box with the prunning saw was purchased because it was such good value. Really quick delivery as well. Happy, happy!”

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Posted 2 months ago

“Genuine parts, great service”

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Posted 2 months ago

“Exceellent service and i talked to a human! both email and tel contact”

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Posted 2 months ago

“Helpful staff on the phone,kept me informed about delays.impressed!”

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Posted 2 months ago

“Their Customer Sevice was good. Kept me up to date with my order letting me know when it was coming out (one item was out of stock)”

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Posted 2 months ago

“W of F did very well but Royal Mail not so much.”

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Posted 2 months ago

“Kept me informed when my delivery was delayed and the replacement spring is in And the secateurs working again. Thanks for a great service”

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Posted 2 months ago

“Felco tools are of the highest quality. Great service!”

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Posted 2 months ago

“I recently ordered spare blades for my Felco Models 8 and 14, plus the 981 Resin Remover and the 980 Lubricating Spray. All arrived swiftly, well packed and undamaged. Any future spares, I'll know where to come, thanks!”

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Posted 2 months ago

“Excellent service - great communication about a product I'd ordered that was out of stock. Only had a short wait and the complete order was sent and arrived safely. Highly recommend!”

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Posted 2 months ago

“Pleased with product. Arrived well packed and promptly. Would recommend it.”

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Posted 2 months ago

“Great product but unfortunately my order was delivered to another customer, while I received her order. We sorted it out ourselves and sent directly to each other. but worth you being aware so it doesn’t happen to others.”

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Posted 2 months ago

“Excellent service with rapid delivery. All goods in perfect condition.”

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Posted 2 months ago

“Quality product and excellent customer service”

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Posted 2 months ago

“Products are excellent, as expected, and arrived nice and quickly. Can recommend”

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Posted 2 months ago

“Superb product, very happy not to put my secateurs in my back pocket anymore!”

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Posted 2 months ago

“A fast and efficient service.”

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Posted 2 months ago

“Excellent products and speedy efficient reliable service.”

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Posted 2 months ago

“Most helpful first contact by phone , then excellent quick delivery of our favourite brand of secateurs .Will use this firm again and recommend it to friends .”

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Posted 2 months ago

World of Felco is rated 4.8 based on 1,768 reviews