World of Felco Reviews

Name: World of Felco
Rating: 4.84

4.8 Rating 1,856 Reviews

96 %

of reviewers recommend World of Felco

4.8

Based on 1,856 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“It was easy to order this product and getting the free gloves was a bonus, the Felco model 8 secateurs have a great feel and are easy on the hand. Great product to have for the pruning season.”

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Posted 2 years ago

“All arrived as ordered”

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Posted 2 years ago

“The driver could not find my house yesterday so it wasn't delivered. I had to ring twice to chase where the delivery was. I'm told it will be delivered now tomorrow. Since it's a birthday present that is not acceptable. Why the driver didn't ring for instructions on finding my house is a mystery. Dreadful service.”

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Posted 2 years ago

“My favourite secateurs”

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Posted 2 years ago

“Always good quality products.”

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Posted 2 years ago

“The sharpener is easy to use and effective. The gloves are excellent and stay in shape. Would not want to be without them”

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Posted 2 years ago

“Good quality tools, good value for money.”

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Posted 2 years ago

“Best secateurs - very happy with them. Lost my previous pair in the garden somewhere. Hope to find them one day!”

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Posted 2 years ago

“A very good service would recommend you to my friends”

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Posted 2 years ago

“Very quick delivery and pleased with the product.”

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Posted 2 years ago

“Fast delivery. Thank you.”

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Posted 2 years ago

“YOUR WEBSITE COULD DO WITH SOME ATTENTION. IT TOOK A LOT OF SEARCHING TO FIND "SAWS". THEN INFORMATION KEPT JUMPING OFF SCREEN. I GOT SOMEONE ELSE TO TRY FOR ME, SAME RESULT. EVENTUALLY CONFIRMED DETAIL OF PRODUCTS AND PLACED AN ORDER BY TELEPHONE. THEREAFTER, SERVICE WAS EXCELLENT. DELIVERY ON TIME, PRODUCT WELL PACKED. THANK YOU. IF THE TEMPERATURE EVER GETS ABOVE FREEZING WE MIGTH GET SOME PRUNING DONE!”

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Posted 2 years ago

“Superb products that last forever.”

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Posted 2 years ago

“These were a present for my wife. She said they are comfortable to use and is happy with them so far.”

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Posted 2 years ago

“Excellent service. Quick, tracked delivery.”

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Posted 2 years ago

“I am a big fan of Felco, they are great quality secateurs and we have a few sets. Web site was easy to use with a good choice of Felco products. The price seemed reasonable. Ordered as a present on the Saturday before Christmas, I was half expecting them to take a while given Royal Mail dispute. To my surprise, the Felco secateurs arrived on Monday and were packed to perfection.”

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Posted 2 years ago

“I was very happy with the quality of the product. However, when I placed the order on 28th December, I paid for next day delivery (£6.99). It was delivered on 4th January. I have not been offered a refund. As APS made it clear that they had been instructed by you that they could not leave the package in a 'safe place' it was very inconvenient. APS tracking was fine.”

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Posted 2 years ago

“Pleased with delivery service with the item, came very promptly despite postal strike issues at the time thanks.”

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Posted 2 years ago

“I have a pair of Felco secateurs now 15 years Unfortunately I lost them. ordered a new pair there arrived in 4 days With free gloves. very good”

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Posted 2 years ago

World of Felco is rated 4.8 based on 1,856 reviews