World of Felco Reviews

Name: World of Felco
Rating: 4.84

4.8 Rating 1,557 Reviews

96 %

of reviewers recommend World of Felco

4.8

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Prompt and efficient service.”

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Posted 4 years ago

“Excellent customer service and quick delivery.”

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Posted 4 years ago

“Item arrived quickly and packaged well. I bought the diamond sharpener and its terrific.”

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Posted 4 years ago

“always excellent service”

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Posted 4 years ago

“First time I dealt with them, great service and delivery, would definitely deal with them again”

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Posted 4 years ago

“Easy to order, kept updated re dispatch and quick delivery, all round excellent!”

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Posted 4 years ago

“good product, good service”

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Posted 4 years ago

“On the two occasions I have used Felco the service has been superb: fast and efficient”

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Posted 4 years ago

“Also I haven't used the item yet, the service from Felco was brilliant.”

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Posted 4 years ago

“Lovely secateurs.”

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Posted 4 years ago

“I ordered two pairs of secateurs but only one pair were posted to me. I spoke to a very pleasant person via customer enquiries, but no one has got back to me by phone or email to confirm that the second pair has been posted. Very disappointed as these were a birthday present.”

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Posted 4 years ago

“Easy to order with or without an account, quick delivery.”

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Posted 4 years ago

“Love my new secateurs and World of Felco reacted quickly to my request.”

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Posted 4 years ago

“Ordering very easy. Delivery 3 days later As for product bought as a present for my wife. Nice weight and very sharp. So good will have to buy myself a pair as well”

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Posted 4 years ago

“Excellent secateurs at a good price, wish I'd bought Felco years ago! Easy ordering, quick delivery & well-packaged.”

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Posted 4 years ago

“It'd be nice if the pictures on the website gave an idea of scale (ie something like a background of 1" squares?) because no dimensions are given and also no information on how wide the jaws open. I decided on No.2 because the cheap copies you see everywhere look about the right size and wasn't disappointed, they look well made, cut nicely and the price when bought direct was very good too. Would I'd buy these again if they get lost? Yes.”

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Posted 4 years ago

“I have used my Felco secateurs for 15 years but can not afford to send them back for servicing as you are now charging £25 + p+p”

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Posted 4 years ago

“Product excellent as always. Confirmation of purchase and notification of dispatch would improve the experience”

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Posted 4 years ago

“Excellent service.....prompt, polite and as advertised. Well done!”

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Posted 4 years ago

“The best secateurs and excellent service, whether for purchase or servicing.”

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Posted 4 years ago

World of Felco is rated 4.8 based on 1,557 reviews