World of Felco Reviews

Name: World of Felco
Rating: 4.84

4.8 Rating 1,920 Reviews

96 %

of reviewers recommend World of Felco

4.8

Based on 1,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“The delivery and ordering online was great. Excellent service at a busy time. The item was also very well packed. This was a Christmas present for my wife, which she loves. I have had the same model for some 40 yrs (a hand down from my late mother-in-law). My wife keeps pinching my secateurs as she has 2 cheap versions and they never work right. I also have to keep repairing them. So I treated her to a good quality pair. I hopefully will have more time for gardening instead of repairing now. I used World of Felco as I didn't want to risk a counterfeit product as I have seen at some outlets.”

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Posted 2 years ago

“I bought spare parts for a set of Felco secateurs. This was for my son who works professionally in the wine industry, maintaining vineyards in the UK. He has had his secateurs for over 10 years and they have lasted well. He would not use any other brand. The website made finding and ordering the spare parts very easy and my order arrived within 3 days. While on the website I decided to order a new pair of secateurs and a cleaning kit. I used the cleaning products as soon as they arrived on an old set of secateurs and they now look like brand new. I am very happy with my purchase and would but from Felco again.”

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Posted 11 hours ago

“Quality product.”

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Posted 15 hours ago

“Good quality materials shipped quickly”

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Posted 16 hours ago

“Super-fast delivery of excellent secateurs. Very pleased and would definitely recommend”

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Posted 16 hours ago

“I always get excellent service from the staff at Felco. It is so good to have confidence that a person will sort out an issue.”

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Posted 2 days ago

“Secateurs had efficient cutting mechanism but very, very stiff to open, close and lock. It took quite a while, considerable patience and a lot of 3 in One oil to loosen them up and the 'holding' tab it still very stiff. Not a problem I have had before.”

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Posted 3 days ago

“Great product and a great company to deal with. Website is easy to navigate . Order was promptly processed and I was kept up to date with its progress. Super fast delivery. The Felco secateurs are the best I've used in over 50 years and well worth the price.”

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Posted 4 days ago

“Easy to find spare part I needed and very prompt postage.”

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Posted 4 days ago

“Quick delivery, well packed. Would use again.”

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Posted 5 days ago

“I ordered the Felco model 7 professional secateurs and about 3 to 4 days after receiving them the thumb catch fell off whilst I was using them and got lost meaning that I could no longer close the secateurs when not in use. I contacted Felco straight away and was told they would replace the thumb catch on this occasion but in future I would need to check the thumb catch before using my secateurs. Two months later I finally received the replacement parts. This is pretty disappointing customer service for a very expensive pair of secateurs which to be honest I would have expected to stay intact for longer than a couple of days. The secateurs themselves are sharp but the quality of the thumb catch and the customer service extremely poor. I expected a lot better.”

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Posted 5 days ago

“Excellent product prompt delivery”

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Posted 5 days ago

“Very good service, item was delivered quickly.”

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Posted 5 days ago

“Excellent customer service. Order despatched quickly and delivered on time. The price of my Felco 2, was very competitive and coupled with a 910 leather holster in a package deal the pair were⁷ good value. The Felco 2 are silky smooth in use, and razor sharp. Don't test the blade using fingers!”

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Posted 6 days ago

“Genuine Felco product delivered quickly and at a great price.”

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Posted 6 days ago

“Bought the secateur sharpener for my wife's secateurs and they work a treat, she's very happy lady! Would highly recommend both the sharpener and felco for there service. Many thanks.”

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Posted 6 days ago

“The secateurs are comfortable to use and work well.”

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Posted 1 week ago

“quick and succesful purchace of seccateur springs These might be better secured on the impliment to avoid pinging off as easiliy as they do”

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Posted 1 week ago

“Quick delivery and with new parts my felco 11 will last another decade or so.”

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Posted 1 week ago

“Best price for the spare part I needed. Would use again”

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Posted 1 week ago

“For the last 30 years I've used nothing but felco secateurs , they last and are so comeftable in the hand . As some one who would use them every day I can highly recommend them .”

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Posted 1 week ago

World of Felco is rated 4.8 based on 1,920 reviews