Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,110 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 5,110 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 9th March 2025

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything's superb but not a fan of packing with paper shavings! Really hard to clean up!”

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Posted 3 weeks ago

“Good service and received as expected. DPD couriers, however, failed to deliver on the promised day resulting in me wasting time hanging around indoors unnecessarily.”

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Posted 1 month ago

“Everything I ordered inBox and delivered promptly”

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Posted 1 month ago

“The guy’s were very helpful the kit I ordered was not in stock so they gave me a call and we sorted out replacement kits”

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Posted 1 month ago

“Just a little disappointed that my order was taken despite the kit not being in stock. They however did all they could to express deliver my kit when it returned to stock. All in all it only took one week from order to delivery.”

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Posted 1 month ago

“Wonderland models itself is great, although one of the two Papo models I purchased (the snow leopard) I was disappointed by as the colouring/paintwork looks quite different to the pictures on the website, i.e. not as good... Which will make me think twice about buying a Papo animal toy again.”

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Posted 1 month ago

“Great service although a little expensive on postage But I will be returning as a happy customer Sean”

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Posted 1 month ago

“Easy to order and arrived very quickly. Bought as a present not yet given so unable to make further comment.”

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Posted 1 month ago

“Have purchased from you on a number of occasions and always been informative and positive. If I could make a recommendation is that it would be helpful to have more than one image of an item on your website, for example the front of a box followed by the back which contains additional information”

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Posted 1 month ago

“DELIVERED ON TIME . GOOD SERVICE/PRICE”

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Posted 2 months ago

“Very good”

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Posted 2 months ago

“Good service and was kept up to date with availability, delivery, etc. Product arrived in good time, well packed and as shown on website. Postage is a bit pricey hence four stars.”

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Posted 2 months ago

“Very good response to a short deadline order, thank you”

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Posted 2 months ago

“The information on the Wonderland Models website was rather 'sketchy', and it wasn't clear if the two Burago (sic) 1:24 models I purchased were from the 'Racing Series' or the more desireable 'Signature' versions. It turned out they were not 'Signature' models, so I'm going to consider eventual upgrades - which will require further searching on eBay. They were, however, delivered gratifyingly quickly. Wonderland Models used to have a web section devoted just to Burago Ferrari models, which was great, but alas it has disappeared. AQnd why on earth can't they use the correct name - Bburago?”

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Posted 3 months ago

“Had no problem placing a click and collect order, bit disappointed they didn't open until 10:00 unlike down under when such shops open at 8:00 am”

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Posted 3 months ago

“Very prompt delivery easy to use website for paints compared to others”

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Posted 3 months ago

“Lots of choice of 1/72 napoleonic soldiers. Goods did take a while before dispatch but then arrived quickly in the post.”

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Posted 4 months ago

“It would have been a 5 but there are no paper instructions. Wonderland were excellent on line shopping and delivery and will give them sten. thank you”

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Posted 4 months ago

“Paid for express delivery however product was out of stock so had to wait over a week for delivery. Other than than that everything else good.”

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Posted 4 months ago

“Good service and quick delivery. The only small point I would make is that the two modelas I ordered were held together inside a box with a strong elestic band which actually crushed the box of the smaller model. Everything inside was OK so it's fine but perhaps use a slightly weaker elastic band next time.”

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Posted 4 months ago

Wonderland Models is rated 4.9 based on 5,110 reviews