Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,997 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 4,997 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 28th January 2025

Andrew Howlett-Davies

101

Anonymous

Anonymous // 01/01/2019

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“Excellent personal service. Rapid delivery. Quality products.”

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Posted 3 weeks ago

“Ordered some paints (small jars and spray cans), and changed another item as no longer in stock. Excellent communication throughout and will happily place future orders with Wonderland Models.”

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Posted 3 weeks ago

“1st time order and orderd a shed load of paints. All came as ordered and in quick time. My only criticism and it's a big one as I think it will drive customers away is the site search engine. When additional search criteria is added, rather than narrowing down the targets, the list increases. To me it is therefore pretty much unusable”

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Posted 3 weeks ago

Mr Hind - sorry to hear of the issue. I will pass your comments on to the website people to see what can be done to improve the search engine

Posted 3 weeks ago

“Always excellent service by return of post as we used to say.”

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Posted 3 weeks ago

“Excellent service”

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Posted 3 weeks ago

“Very fast delivery and well packaged, highly recommend”

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Posted 3 weeks ago

“Great prtomp service at a resonable price.”

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Posted 3 weeks ago

“Great choice of models and an excellent service”

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Posted 3 weeks ago

“Lovely product. Excellent service. We've used Wonderland several times and have always been pleased and happy”

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Posted 3 weeks ago

“Great delivery”

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Posted 3 weeks ago

“As a late returnee to modelling I’ve found that online model shops open up a whole new world compared with my 70’s/80’s experience. Wonderland have been an excellent source of kits and tools etc since I restarted modelling and I will continue to use them out of choice.”

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Posted 3 weeks ago

“What a great service the item was ordered Friday evening and it got delivered Sunday morning. Now that's a rapid service.”

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Posted 3 weeks ago

“Very impressed with the quality of the products I ordered and the super quick delivery time. Ordered Saturday and delivered Sunday! Will definitely be back!”

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Posted 4 weeks ago

“Excellent experience, 1st order with wonderland and received it within 3 day's, very pleased and will definitely use again”

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Posted 4 weeks ago

“First class service great web page to order,good prices,easy to order.ordered on Sunday was delivered on Monday very impressed thanks”

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Posted 4 weeks ago

“Very good service plus quick delivery will deffo use again. Thanks for the extra,s in the parcel.”

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Posted 4 weeks ago

“Have purchased from you on a number of occasions and always been informative and positive. If I could make a recommendation is that it would be helpful to have more than one image of an item on your website, for example the front of a box followed by the back which contains additional information”

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Posted 4 weeks ago

“Great choice, great quality and speedy delivery. What more could you ask?”

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Posted 4 weeks ago

“Very quick response/delivery and good email communication. All good!”

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Posted 4 weeks ago

“Excellent service with fast delivery.”

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Posted 4 weeks ago

Wonderland Models is rated 4.9 based on 4,997 reviews