Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,944 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 4,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 28th January 2025

Andrew Howlett-Davies

101

Anonymous

Anonymous // 01/01/2019

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“Great service as usual,use this shop quite often never disappointed.Wish we had a shop as good as this near.”

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Posted 1 year ago

“Been using you guys since first lockdown and still coming back three years later. Thanks fellas.”

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Posted 1 year ago

“Order despatched promptly and everything as ordered. Cant say better than that”

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Posted 1 year ago

“As always, my order was dealt with correctly and straightaway. This is why I repeatedly use Winderland.”

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Posted 1 year ago

“Excellent service came much quicker than expected.”

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Posted 1 year ago

“Absolute joke paid for next day delivery but delivered 5 days late Won't be using this company again”

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Posted 1 year ago

You placed your order after 5pm on Thursday 25th May when we were closed so it was processed when we returned on Friday 26th May and was shipped on a next working day service then. This would mean that it would normally be delivered on Monday 29th May but due to the Bank holiday today it is due to be delivered today Tuesday 30th May. Unfortunately the courier was not delivering over the Bank Holiday weekend.Thanks for your understanding.

Posted 1 year ago

“Excellent service, ordered on-line late AM and it had all been processed within half an hour. Bits turned up in the post next day!”

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Posted 1 year ago

“I recently purchased a set of Tamiya American WW2 soldiers from Wonderland, and was amazed to have it in my hands within two days of ordering, even though ordered by standard delivery... I have ordered several items over past months and ALWAYS had excellent service... I just wish I lived closer to Edinburgh instead of the other end of the country, as I would happily spend time and money in what is an amazing shop. I can recommend Wonderland, without hesitation.”

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Posted 1 year ago

“A great website that’s always easy to find what I want. Very speedy delivery with great communication through the process. Items arrived well packaged. Ready to crack on with the next project now!”

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Posted 1 year ago

“Great array of products and very quick delivery with good communication Thanks”

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Posted 1 year ago

“Having dealt with Wonderland a few times I find they do almost everything perfectly. I say almost as my recent purchase came with the outside box badly crushed although the contents were fine. The box needed a bit more packaging but ultimately the carrier was to blame. Perhaps a 'FRAGILE' label would help. Having said that I will definitely deal with them in the future.”

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Posted 1 year ago

“I used this for resin jewellery, I got some amazing results. Will definitely be buying again”

Wonderland Models 5 star review on 27th May 2023

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Posted 1 year ago

“perfect delivery.”

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Posted 1 year ago

“Wonderland models is always my first stop for anything model, because they know their stuff. Service is great coms are good too. Can’t wait to start the build”

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Posted 1 year ago

“V, good service, package arrived well packed 2 days after ordering.and wonderland don't use evri couriers.”

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Posted 1 year ago

“I have been using wonderland models since the beginning of the pandemic and I can’t fault them. They have a great range and fast delivery”

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Posted 1 year ago

“Delivered very quickly and well packaged”

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Posted 1 year ago

“After writing a review yesterday asking for my postage to be refunded for poor/broken items dispatched from this company after several phone calls the company will not answer the phone to me, take a look at the trust pilot reviews as these our a lot more honest”

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Posted 1 year ago

“Easy to use website. Quick dispatch and delivery. Always competitive prices”

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Posted 1 year ago

“Thank you to james for his excellent service while processing my recent order. The telephone call was very much appreciated as one of my items was out of stock. Delivery was prompt and the items i ordered were exactly what i wanted.”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,944 reviews