Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,050 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 5,050 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 15th February 2025

104

Anonymous

Anonymous // 01/01/2019

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“Speedy delivery, well packaged. Will definitely use this site again”

Wonderland Models 5 star review on 1st June 2024

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Posted 8 months ago

“Good communications after an initial hiccup. Really fast service after that.”

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Posted 8 months ago

“Very good service very quick and efficient and simple to use”

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Posted 8 months ago

“Super quick service and delivery, can not fault them in any way, used them for years, very knowlegleable about everything hobby wise, any scale,any period, can't go wrong. Brilliant guys as always 👍. Cheers Kev”

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Posted 8 months ago

“Easy to use website. Had just what I needed. A good company that's been around for years. Very reliable.”

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Posted 8 months ago

“Excellent service, prompt delivery and excellent customer service.”

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Posted 8 months ago

“Excellent service, have used 3 times recently and item has arrived next day every time with their normal 3/4 day postage cost Thank you.”

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Posted 8 months ago

“Parts in stock, good price and very fast delivery”

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Posted 8 months ago

“Very quick delivery, and competitively priced.”

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Posted 8 months ago

“product ok. package ok. my name not ok. edwin is the name.it has but one "i", thus "edwini" is wrong.i am welsh not italian.”

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Posted 8 months ago

Mr Morgan, I have checked your order confirmaton and that is how you gave your name when you placed the order.

Posted 8 months ago

“great fast service helpfull staff got the item i needed thank you”

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Posted 8 months ago

“The website has recently been updated and I found it easy to navigate, what I was looking for as a gift from the schleich range was in stock and at a discounted rate arrived promptly within 48 hours. Excellent service.”

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Posted 8 months ago

“Again quick service of items ordered.”

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Posted 8 months ago

“Delivered on time, however I needed to return it due to wrong item. Emailed Wonderland and they responded straight away with returns information. Happy with effeciency”

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Posted 8 months ago

“I have always found Wonderland models to have a large selection of kits and to be extremely helpful. I always use the shop as my go to place of choice. Superb, prompt service.”

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Posted 8 months ago

“great service quick delivery”

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Posted 8 months ago

“Kit was out of stock when ordered, but despatched as soon as it arrived in store. Always have had good service from Wonderland Models. 10/10”

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Posted 8 months ago

“Good service, especially with after sale info and issues with availability of one item.”

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Posted 8 months ago

“Pre-order arrived ahead of schedule, kept informed all the way, great service.”

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Posted 8 months ago

“Excellent service and prompt despatch”

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Posted 8 months ago

Wonderland Models is rated 4.9 based on 5,050 reviews