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Wonderland Models Reviews

4.9 Rating 5,057 Reviews
97 %
of reviewers recommend Wonderland Models
4.9
Based on 5,057 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Wonderland Models Reviews
Wonderland Models 5 star review on 26th February 2025
Simon Collins
Wonderland Models 5 star review on 15th February 2025
Mark Hall
Wonderland Models 5 star review on 13th February 2025
Richard Ineson
Wonderland Models 5 star review on 13th February 2025
Richard Ineson
Wonderland Models 5 star review on 28th January 2025
John Laird
Wonderland Models 5 star review on 25th January 2025
Nigel Amery
Wonderland Models 5 star review on 25th January 2025
Nigel Amery
105
Anonymous
Anonymous  // 01/01/2019
Probably the best Tamiya retailer in the UK. Tamiya are a notorious brand for unapproachability but Wonderland models bridge the gap with excellent stock levels and outstanding affordability. Well done.
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Posted 1 year ago
Superb service as always
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Posted 1 year ago
Excellent service. My order arrived super quick and was well packaged.
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Posted 1 year ago
The model of the kings guard was very good, but I feel betrayed by your advertisement because it said it was supposed to be 16cm and it was half that size, maybe the price should have been halved as well. Very misleading advertising , I bought these as gifts for family in South Africa.
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Posted 1 year ago
As far as I'm concerned to change anything would be doing so for the same of it. I found that using the Wonderland site was very easy and straightforward, with everything listed and marked clearly in a great layout. I also received delivery within three days which I thought was excellent at this time of year considering the volume of things being despatched. I would recommend Wonderland Models to both family and friends and anyone that I come across who has an interest in their products. So thank you to everyone who works at the company and I hope you all have a Very Happy Christmas and a Great New Year with 2024 being an upgrade to the last few years.
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Posted 1 year ago
Model wasn’t in stock at time of order but did have an estimated into stock arrival time of 7th On the 8th I received an email stating it had been dispatched and by the 9th it was on my doorstep So excellent service and model Definitely no problem ordering again Thank you Merry Christmas
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Posted 1 year ago
My nephew's Christmas present of a beautiful, shiny Red VW Beetle arrived in all its splendour and via a speedy delivery. Thank you very much for your great service. The 3yr-old Beetle-fanatical boy - and his Beetle-fanatical father - are going to love it.
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Posted 1 year ago
Prompt, excellent service- helpful staff( real people talking on the telephone!) to sort out any queries arising should the need be. Highly recommended. Gavin Brown.
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Posted 1 year ago
This was the first time I had used Wonderland models and I was amazed my order arrived next day. Wonderful service.
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Posted 1 year ago
I bought a Panther tank for my son, together with decal fix, excellent price in the sale, delivered on time. I will be ordering more soon. Thank you
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Posted 1 year ago
Online ordering was easy. Delivered when it was advised it would be delivered and by a pleasant delivery driver. More than happy with the service given.
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Posted 1 year ago
Great service thanks very much
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Posted 1 year ago
Items were delivered promptly and as advertised. Great service!
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Posted 1 year ago
Wonderland Models is our go to when purchasing items for our son who is a collector. Access to a fantastic range of products, great pricing and very quick delivery. Customer service is also superb! Throughly recommend!!
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Posted 1 year ago
fair price easy to use website would prefer more delivery options ie a no cost option over a longer delivery period
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Posted 1 year ago
Excellent service from Wonderland Models. The model was ordered on a Friday and delivered promptly the following day.
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Posted 1 year ago
Excellent service and prompt delivery.
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Posted 1 year ago
Very prompt and efficient service. Thank you. Wiil use again.
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Posted 1 year ago
I buy from Wonderland Models at Christmas every year. Always a great selection of cars, always great service and always well packaged. Thank you.
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Posted 1 year ago
Models arrived on time and are amazing. Great detail - will be loved I’m sure.
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Posted 1 year ago
Wonderland Models is rated 4.9 based on 5,057 reviews