Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,000 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 5,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 28th January 2025

Andrew Howlett-Davies

101

Anonymous

Anonymous // 01/01/2019

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“An entirely pain-free experience.”

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Posted 3 months ago

“Staff are always so helpful and extremely knowledgable on everything! Service is always outstanding, delivery is always quick and easy, I couldn't recommend this company enough used them a few times over the years and couldn't fault them!”

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Posted 3 months ago

“Easy order system, fast delivery, very happy with all aspects of the service.”

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Posted 3 months ago

“Superb service! Everything arrived well packaged and sooner than expected. Would highly recommend!”

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Posted 3 months ago

“Swift, efficient service. Item was securely packaged. Excellent.”

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Posted 3 months ago

“An excellent online service - orders always promptly and accurately”

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Posted 3 months ago

“Wonderland Models always provide a 1st class service. On this occasion the purchase of a 1/48 scale Airfix Hawker Hunter at a greatly reduced price was excellent. Model arrived quickly and was well packaged (with two aircraft related magazines thrown in.... one dating from 1949 - a great surprise). Thank you”

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Posted 3 months ago

“My order arrived so quickly and excellently packed. Brilliant service, highly recommended.”

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Posted 3 months ago

“Brilliant service and always delived on time .. I’ve been using Wonderland Models since I was 10 and now I’m 50, this place is a kids dream, or and old twats as well lol 😜”

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Posted 3 months ago

“Excellent. First time customer,...will return. Well done!”

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Posted 3 months ago

“Excellent, speedy, secure, efficient service and delivery.”

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Posted 3 months ago

“Paid for express delivery however product was out of stock so had to wait over a week for delivery. Other than than that everything else good.”

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Posted 3 months ago

“Excellent prompt service. Recommend Wonderland Models”

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Posted 3 months ago

“Always responsive to queries and have a superb range to suit all model makers.”

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Posted 3 months ago

“Excellent service, received my order just two days. Prompt service.”

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Posted 3 months ago

“Thank you wonderland models very quick delivery everything good,thank you.”

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Posted 3 months ago

“Goods arrived in good time and a described.”

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Posted 3 months ago

“Paid for next day delivery. Item don’t arrive next day. Emailed wonderland about this over a week ago but still awaiting a response .”

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Posted 3 months ago

Karen your parcel was sent out on a next day delivery as requested and DPD attempted unsuccessfully to deliver your parcel the following day. A notification of the failed delivery was sent to you at 21:25. They then returned the following morning and successfully delivered the parcel. Thanks for your patience and understanding.

Posted 3 months ago

“Ordered Monday the 28th October, delivered Tuesday the 29th October. Perfect ! Oh wait a minute..... the DPD delivery was almost 1hr early. Better than perfect ! Jim”

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Posted 3 months ago

“Good service and quick delivery. The only small point I would make is that the two modelas I ordered were held together inside a box with a strong elestic band which actually crushed the box of the smaller model. Everything inside was OK so it's fine but perhaps use a slightly weaker elastic band next time.”

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Posted 3 months ago

Wonderland Models is rated 4.9 based on 5,000 reviews