Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,944 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 4,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 28th January 2025

Andrew Howlett-Davies

101

Anonymous

Anonymous // 01/01/2019

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“Excellent service with wide range of stock and prompt delivery.”

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Posted 1 year ago

“Ordered three items (diorama sheet and three boxes of figures) all delivered very quickly and as described. Price was competitive compared to other online shops, will definitely be using again”

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Posted 1 year ago

“Quick well packaged delivery. Very good service all around. 🤗”

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Posted 1 year ago

“Arrived quickly but advertised and invoiced as1/72when in fact it was in 1/48. Get your act together.”

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Posted 1 year ago

“Realistic magpies, would recommend..”

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Posted 1 year ago

“Excellent transaction and fast service. I am very pleased with my paint and will use Wonderland models again. Thank you.”

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Posted 1 year ago

“All perfect”

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Posted 1 year ago

“Item ordered arrived on schedule and it was well packaged. I will use them again for future 00 railway items.”

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Posted 1 year ago

“I have purchased numerous items over the last year and wonderland has been superb with the speed of despatch and quality of service. I cannot fault them in any way.”

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Posted 1 year ago

“Very prompt server, excellent”

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Posted 1 year ago

“Once again the guys in store were really helpful.”

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Posted 1 year ago

“Great company, fast and efficient service. Thank you”

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Posted 1 year ago

“My order was delivered today, Monday, that is brilliant I can now get on with my model!”

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Posted 1 year ago

“Great choice of kits and bits at an affordable price”

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Posted 1 year ago

“I have purchased from Wonderland for a long time now. Always ''on the ball', good value and service. lovely people to deal with .”

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Posted 1 year ago

“Reliable & prompt service, good selection of models & accessories.”

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Posted 1 year ago

“The delivery of the Scalextric track plans was very quick. I was surprised when it came and the care taken. So often these things are pleased in and envelope with a do not bend sticker and they get bent. This book was placed in a padded box, treated like royalty. Thank you Wonderland Models Mr Ian Matthews”

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Posted 1 year ago

“Brilliant service. Thank you so much 🙏”

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Posted 1 year ago

“Very quick delivery as always..”

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Posted 1 year ago

“Bought a rechargeable battery pack from Wonderland models, but am struggling to charge it. As Wonderland don't sell a charger for the battery pack I bought one elsewhere but when plugged in it shows 'battery fault'. Am no further forward for the expense.”

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Posted 1 year ago

Hi Bob, We are sorry to hear that you are having issues with your purchase of a rechargeable battery pack. If you could please get in touch with us, we will try and resolve the issue you are having with your purchase. Please call us on 0131 2296428 Ext Diecast and ask for Steve. He will try to help you figure out what the issue is/may be and then we can resolve it, if possible. Have a great day. Kind regards, James.

Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,944 reviews