Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,851 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,851 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 14th January 2025

Herbert Graham

Wonderland Models 5 star review on 12th December 2024

Zoe Patrick

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Graham Hogg

Wonderland Models 5 star review on 5th August 2024

Philip Moore

Wonderland Models 5 star review on 1st August 2024

Dave Carr

Anonymous

Anonymous // 01/01/2019

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“Extremely reliable and quick delivery. Never any problems - would highly recommend.”

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Posted 10 months ago

“I ordered from wonderland because they said that the model was in Stock and had an overnight delivery service. This was despite the fact that other suppliers were quite considerably cheaper. However, the model didn't arrive for 6 days.”

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Posted 10 months ago

Hi, Sorry for the delay with the parcel but we were temporarily oout of stock when you ordered the item over the weekend. We should have let you know of the delay and I want to apologise for our failure to do so.

Posted 10 months ago

“Good stock and prices. Easy to use website.Quick delivery and items well packed.I recommend this seller.”

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Posted 10 months ago

“I ordered the kit last Monday and it was delivered to me the next day Brilliant service from you all, thanks”

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Posted 10 months ago

“After having a ‘dusting accident’ with one of my sons models I was able to find the exact same model on your site. It was delivered promptly and communication was good too. Thank you for coming to my rescue !”

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Posted 10 months ago

“Easy to order, excellent range, quick delivery.”

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Posted 10 months ago

“Originally I had ordered a kit that was out of stock and was contacted by Wonderlands customer service They could not have been more helpful and laid out my options very clearly I ended up ordering an alternative which was on back order but very quickly delivered- carefully packaged and the delivery process very well communicated I would definitely recommend Wonderland Models !”

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Posted 10 months ago

“ICM 1/48 figures have great detail and are very useful as I use them to create photo vignettes of my completed aircraft models. So being in stock at Wonderland models is handy. DPD delivery is always reliable.”

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Posted 10 months ago

“First class products very good customer service and next day delivery highly recommend.”

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Posted 10 months ago

“Easy to order, fast to arrive!”

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Posted 10 months ago

“Really good swift service.”

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Posted 10 months ago

“as a first-time customer, I was very impressed with the speed at which my order was dispatched and received I will be ordering from you in the future and I can say excellent service”

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Posted 10 months ago

“Prompt service and kept notified of delivery.”

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Posted 10 months ago

“Their web site is easy to use, speaking as a pensioner I've always had good service and prompt deliveries which are always well packaged all round excellent company”

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Posted 10 months ago

“Superb service have used before and will use again”

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Posted 10 months ago

“Arrived on time and good value.”

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Posted 10 months ago

“An excellent service, easy to place the order, track progress and arrived very quickly. Thank you”

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Posted 10 months ago

“Despite living in France, I visit this shop at least twice per year. Great choice in both kits and ancillaries. I recently purchased one of their sale kits, fast (UK) delivery. Roll on the revamped retail export tax rebate scheme.”

Wonderland Models 5 star review on 28th February 2024

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Posted 10 months ago

“Have purchased a couple models through this company. Always produced on time.”

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Posted 10 months ago

“Excellent, friendly customer service and really prompt delivery. There was an issue with stock and it was handled brilliantly. Will definitely be a repeat customer.”

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Posted 10 months ago

Wonderland Models is rated 4.9 based on 4,851 reviews