Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,644 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Fantastic customer service and super quick delivery.”

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Posted 1 year ago

“Ordered 2 kits. Good value but both kit boxes were damaged due to poor packaging. One wrap of thin cardboard. No side support to protect during delivery. Not the delivery company's fault.”

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Posted 1 year ago

“The items ordered were not in stock. However Wonderland Models not only sent me an e mail explaining this, they also telephoned me. This represented, in my view, an exemplary level of service. Well done”

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Posted 1 year ago

“Excellent and speedy service.”

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Posted 1 year ago

“arrived quickly and undamaged thank you”

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Posted 1 year ago

“Very good service even emailed me to let me know the animals I ordered were not compatible with the zoo which I was grateful for. Very quick but expensive delivery”

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Posted 1 year ago

“Excellent service, day after delivery. wonderful product as described by Wonderland Models.”

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Posted 1 year ago

“Wonderland Models is one of my main sources for vehicle models and associated figures. The shop has a wide range of items to offer as well as advice and support in purchasing. In person, the service is friendly and helpful and on the internet quick and efficient. The shop is always my first port of call when looking for particular models.”

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Posted 1 year ago

“very efficient, swift service. package arrived next day, well wrapped and contents protected.”

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Posted 1 year ago

“I have been using WLM for online ordering of paint. I have been able to select what I want. The process was easy. The despatch and the arrival at my door very quick. At this point, my only recommendation for improvement would be to have an option to increase the number of items on display, rather than having several pages to scroll through.”

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Posted 1 year ago

“It was really nice, it looked fantastic and it came quite fast”

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Posted 1 year ago

“Great quick delivery”

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Posted 1 year ago

“I needed a range of Humbrol paint tinlets and I found that Wonderland models had a very comprehensive stock, and I found every colour I needed. Also, the prices were very competitive compared to other on-line model shops”

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Posted 1 year ago

“quick response and order dilivered on good time”

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Posted 1 year ago

“Very fast delivery, very well packaged (by a human who cared, not just chucked in a box) I’m happy, thank you!”

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Posted 1 year ago

“Very rapid (overnight) response, as promised. Trustworthy seller, thanks.”

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Posted 1 year ago

“It is a pleasure to deal with Wonderland Models,always a really helpful and efficient experience.”

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Posted 1 year ago

“I am Very pleased with my model from your company ordered and delivered currently building it I will be using your company again”

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Posted 1 year ago

“I am very happy with this company as they always phone if they think I have ordered incorrectly to check also no problem with returning items very helpful colleagues”

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Posted 1 year ago

“Very recommended model site, it's the best website I've ordered from”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,644 reviews