Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,644 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“web site easy to view and buy from and speedy delivery thanks”

Helpful Report

Posted 1 year ago

“Customer service is second to none at Wonderland Models, I have never once had cause to complain about anything and I use them all the time for most of my modelling stuff. I can recommend them to anyone without hesitation.”

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Posted 1 year ago

“Kept updated for out of stock item, prompt shipping”

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Posted 1 year ago

“Excellent service,prompt delivery,huge range,no quibble spares replacement service.”

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Posted 1 year ago

“The only place I could find that had both items I was looking for. I have used them before and the service was speedy as usual.”

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Posted 1 year ago

“Excellent service there willing to go the extra mile to provide customer service”

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Posted 1 year ago

“Have never let me down , used many times and have visited shop where staff are really knowledgeable and helpful”

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Posted 1 year ago

“Wonderland Models is always my first choice for modelling supplies. Excellent service and fast turnaround with secure packaging, never had any issues. Competitively priced with a great selection of kits, can't fault them.”

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Posted 1 year ago

“We are so impressed with your store. The items came as described, well wrapped and delivery was quick. In inclusion of the catalogs was also a big plus as my son loves them! 10/10 for communication. One very happy customer and will certainly be using your store again. Many thanks”

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Posted 1 year ago

“Ordering was quite easy and from an extensive range and delivered promptly”

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Posted 1 year ago

“I work in a school for children with autism, we have a Tamiya rc car which a small part for the steering had broken, after a call to Wonderland Models, the purchase was made on line. It arrived the next day, and was fitted to the car the next day. 5 very happy young lads who could play with the car again. Outstanding service thank you very much.”

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Posted 1 year ago

“Fantastic service. I had ordered the wrong animals to go with the zoo I had ordered. Too small. Wonderland emailed me advising me of this and gave me a refund. I then ordered the correct size. Also, possibly the best packaging I've seen! Will definitely use again.”

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Posted 1 year ago

“Easy to find the items that I wanted. Well packed and fast delivery.”

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Posted 1 year ago

“Very good and quick service. Thank you”

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Posted 1 year ago

“Perfect. Good customer service.”

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Posted 1 year ago

“All the paints I ordered came well packed and on time. Will use again. Thanks.”

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Posted 1 year ago

“Massive range of products at good prices with very quick delivery!”

Wonderland Models 5 star review on 10th July 2023

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Posted 1 year ago

“Brilliant prices and service. Always receive my order very quickly, I simply have no reason to shop elsewhere for my paints.”

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Posted 1 year ago

“Reliable as always. You can be in the middle of building a model, find you are running low on consumables and order replacements knowing they will arrive in short order so you are not sitting around waiting for them. Everything is also extremely well packaged.”

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Posted 1 year ago

“Always great service and a huge range of products.”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,644 reviews