Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,620 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service, several different items ordered, boxed up very neatly, everything correct and arrived much quicker than expected..”

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Posted 2 months ago

“Great service. Very helpful staff”

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Posted 2 months ago

“My order for paints was ordered and delivered 2 days later in a well protected box. Being my first time actually ordering from the shop I found everything relatively straightforward and quick.”

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Posted 2 months ago

“Easy site to look through and order stock”

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Posted 2 months ago

“Amazing service, fast shipping couldn't ask for more”

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Posted 2 months ago

“Having visited your shop on the 2 occasions I've visited Edinburgh and your booth in Telford is my first priority I knew you were the right people for my problem your staff were extremely knowledgeable and helpfull enabling me to get a broken RC tank running I will be back for the same package foe another RC tank missing those parts”

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Posted 2 months ago

“Well tracked package . Prompt delivery . Easy to order products . Good range of products . Good communication .”

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Posted 2 months ago

“Speedy service,packaged well I ordered on a bank holiday Monday an it was here by the Thursday I will definitely be using this service again.”

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Posted 2 months ago

“Excellent models GR4, Spitty and GTR car.”

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Posted 2 months ago

“As always a very good service, thought order would be delayed due to bank holiday, but delivered early”

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Posted 2 months ago

“Excellent service and super fast delivery would highly recommend.”

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Posted 2 months ago

“Ordered the ixo Volvo 122S, first class service from Wonderland Models, very speedy delivery.”

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Posted 2 months ago

“Wonderland Models processed and dispached the order very quickly. The range of paints they stock is very good along with other model related stock. This is your 'One-Stop-Shop' for modeling requisites. Regards, JS.”

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Posted 2 months ago

“Very dissapointed with delivery as I paid for next day delivery and it has not been delivered yet . I ordered on the 22nd August and it is now 27th August. Have yet to see the model I purchased so cannot comment yet.”

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Posted 2 months ago

Hi Paul Thanks for your review. I can see that you placed your order after 6pm on Friday 23rd August when we were closed for the day. We processed your order when we reopened on Saturday 24th in the morning and it was collected by our courier DPD that day. The slight delay was caused by the Bank Holiday weekend when the courier were not delivering on the Monday so it was delivered successfully on the Tuesday at 5pm. Thanks for your patience and understanding.

Posted 2 months ago

“You contacted me to ask if was OK to send the kit because there was a tear in the box. This didn't matter to me and I received the kit on bank holiday Sunday. Ordered on Friday BTW fantastic service thank you .”

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Posted 2 months ago

“The staff were very helpful and friendly - particularly when my daughter wished to return an item just as they were closing. We will be back.”

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Posted 2 months ago

“Absolutely incredible service from start to finish. Products perfectly packaged. Customer service is fantastic. Highly reccomend. Will be making future purchases. Thankyou”

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Posted 2 months ago

“Prompt excellent service”

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Posted 2 months ago

“Excellent service, super-quick delivery, very pleased. Thanks!”

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Posted 2 months ago

“A+++++ transaction includes fast delivery.”

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Posted 2 months ago

Wonderland Models is rated 4.9 based on 4,620 reviews