Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,939 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 4,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 28th January 2025

Andrew Howlett-Davies

101

Anonymous

Anonymous // 01/01/2019

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“Pleasant and helpful staff quick and efficient delivery”

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Posted 1 year ago

“Great service, easy transaction, great fast delivery 100% recommend”

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Posted 1 year ago

“Product shipped in 45 minutes! Fantastic service, I'll definitely be coming back when I need more model stuff.”

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Posted 1 year ago

“Great service and prices. Very quick communications when one of the items was out of stock. Full order was still delivered quickly.”

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Posted 1 year ago

“Prompt dispatch and delivery, excellent Ebay company.”

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Posted 1 year ago

“Great quality models at a great price and very fast delivery service will definitely be ordering again soon”

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Posted 1 year ago

“great service as allways. dave”

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Posted 1 year ago

“Great online buying and delivery service, well packaged and tracked postage.”

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Posted 1 year ago

“I found what I needed very quickly on the website and the items were with me in a couple of days. Packaged extremely well. Would definitely recomend.”

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Posted 1 year ago

“EXCELLENT TRANSACTION”

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Posted 1 year ago

“Ordered Mr Hobby paint on Sunday was dispatched on the bank holiday Monday and was delivered yesterday. This is excellent service . Good communication by email . Highly recommended”

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Posted 1 year ago

“Items arrived in good order and delivery was fast”

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Posted 1 year ago

“Speedy delivery. Item arrived securely packaged.”

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Posted 1 year ago

“Extraordinary delivery speed. Ordered on Saturday, arrived on Sunday! Everything was well packaged and correct.”

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Posted 1 year ago

“Components of the model don't fit properly”

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Posted 1 year ago

Hi Brian Sorry to hear that you are having problems assembling your Tamiya model. If you call us on 0131 229 6428 between 10am-5pm Monday to Saturday one of our team of rc experts will be able to help solve any issues.

Posted 1 year ago

“Very quick delivery, I ordered Saturday morning and the parcel arrived on Sunday.”

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Posted 1 year ago

“Wonderland Models have a great range of products, at a fair price, which when ordered are despatched and delivered quickly.”

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Posted 1 year ago

“Models are good quality but the customer service is questionable. Paid for next day delivery but got told I to expect the order to arrive after another 4 days. Got refused a refund on full refund of next day delivery charge. I had to write a complaint just to get a refund on a service I clearly didn’t receive. No acknowledgment of distress and inconvenience caused by wonderland models.”

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Posted 1 year ago

“Very straight forward to use website, ordering easy, communication helpful and excellent delivery service”

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Posted 1 year ago

“I havent received my purchase yet when will I get ir”

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Posted 1 year ago

Hi Geoff I can see your parcel was delivered to you by DPD on Tuesday 29th August. Thanks again for your patience and understanding.

Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,939 reviews