Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,059 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 5,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 26th February 2025

105

Anonymous

Anonymous // 01/01/2019

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“I’ve recently purchased a wooden ship model from Wonderland models. I had lots of options where I could purchase the ship I wanted however I also wanted a little technical help prior to buying as it was well over £100 and wanted to be sure. I called some ‘local’ suppliers and was met with little or no help. When I called Wonderland I spoke to a gentleman who knew about the kit, knew what was in the box, had a view on complexity etc. They also had the kit at a good price and their service is next day delivery (albeit at a charge). I’ve since bought a couple of modelling tools from them, again service has been very good. I live in Norfolk so there are other suppliers closer to me, but for service I’ll use Wonderland in Edinburgh whenever I can.”

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Posted 1 year ago

“Great service again. Items arrived quickly and well packed.”

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Posted 1 year ago

“Good range good prices and delivery time would recommend”

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Posted 1 year ago

“I ordered for collection, products were as expected a d available quickly. Very happy.”

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Posted 1 year ago

“I saw this model at SMW on the Revell stand at a Suggested Selling Price of £16.99. There were none at the show, so I went 'on-line' when I got home and the only company actually selling it at that price was Wonderland Models. Others ranged from low twenties to mid-forties. Even with £4.99 postage this was a good price.”

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Posted 1 year ago

“Ordered the cheetah.Didn’t have long for it to be sent to me and in very good condition.”

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Posted 1 year ago

“Sorry in hospital at the moment but I hear delivery was excellent although postage seems a bit high for Small packages”

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Posted 1 year ago

“Great customer service and very quick delivery.”

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Posted 1 year ago

“Good website, good price and next day delivery using DPD(who are the best at delivering on time). Not opened the model box as it's an Xmas present but I'm sure all will be fine. Would use again”

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Posted 1 year ago

“Excellent truck for the price,highly recommended”

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Posted 1 year ago

“Excellent customer service from wonderland, received update on the condition of my order straight away and was delivered within 48 hrs to an Irish address. Billy, Dublin”

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Posted 1 year ago

“Good choice of products and great service. Orders are usually dispatched on the day of the order and have arrived within 24 hours on occasion.”

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Posted 1 year ago

“Bought a ferrari virago for my grandson and he will be over the moon when he gets it at Christmas. Such great quality great value for money”

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Posted 1 year ago

“my husband has purchased several items across the year from Wonderland Models, and he , along with myself, consider this firm first class in its service.”

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Posted 1 year ago

“This kit was bought as a Christmas present, so I cannot comment on it's quality. I can however point out how easy it was to find this on Wonderland's website, how speedy the delivery was and how well packed the product was. I would not hesitate to recommend Wonderland to everyone.”

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Posted 1 year ago

“Fantastic service, been a while since I’ve used them but they don’t disappoint, I made one mistake paid for next day delivery but after 2pm so it was two days but as I said my fault 🤦‍♂️”

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Posted 1 year ago

“Excellent service ordered on a Sunday delivered on Tuesday. We'll done”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Buying models for my husband is very difficult as I know nothing about the subject, but the staff here are so helpful and knowledgeable that I have been able to buy with confidence and surprise him”

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Posted 1 year ago

“I have purchased this model of the African Queen for my husband for Xmas. Very pleased with the fast delivery and the constant updates along the way. Thank you 😊”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 5,059 reviews