Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,996 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 4,996 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 28th January 2025

Andrew Howlett-Davies

101

Anonymous

Anonymous // 01/01/2019

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“I have been buying toys from Wonderland Models for a number of years now. I am retired and the toys are for my grandchildren. In my opinion Wonderland Models has an excellent selection of good quality toys. I order online and they are delivered within a few days. If a toy is out of stock, I will receive a friendly email informing me of the situation and the different solutions available. It is a pleasure dealing with professionals who value their customers.”

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Posted 2 days ago

“I'm not one for giving praise for a quick service which this order was; I believe in accuracy over speed and as long as I get the item within a reasonable time frame, great. That being said the items arrived within 48 hours of placing the order and were well packed. The only downside was the courier used; they are utterly useless!! Personally, I wouldn't mind paying a bit extra for a half decent courier company; I have had no end of problems and arguments with this particular courier company”

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Posted 2 days ago

“really impressed with how quickly the paints were delivererd and that i was informed about my orders progress every step of the way”

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Posted 2 days ago

“Très satisfait pour la livraison et les figurines Napoliennes merci a l'équipe Wonderland models”

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Posted 3 days ago

“Great service, really quick delivery, recommend”

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Posted 3 days ago

“Exellent purchase and first class communication will definitly use again thank you”

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Posted 3 days ago

“Prompt delivery and updates. Impressed.”

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Posted 3 days ago

“Excellent and very quick service.”

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Posted 4 days ago

“Very good service”

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Posted 4 days ago

“Brilliant service delivery was superb can’t fault it. Definitely be using you again”

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Posted 4 days ago

“Very fast to send my order”

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Posted 4 days ago

“DidWISOTcan very effectively”

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Posted 4 days ago

“I ordered the new 1/48 Airfix Westland Lysander on lateish, Sunday and it arrived on Tuesday, no special delivery. Fantastic.”

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Posted 4 days ago

“First time I used Wonderland Models and I was very pleased with the help and quick delivery of my items.”

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Posted 6 days ago

“DPD lost my order but wonderland models sorted out a replacement order very quickly excellent customer service no hesitation in continuing to use wonderland models 👍”

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Posted 6 days ago

“Ordered on a Saturday afternoon and recieved a call extremely soon after to advise there was a delay on the product ordered but was offered an alternative. Went with the alternative which was delivered the following Monday. Product was very well packaged and damage free. Great service and super fast delivery.”

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Posted 6 days ago

“My purchase arrived in good time quicker than was expected, well packaged at a good price. Will definitely use them again as its difficult to make it to the shop.”

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Posted 6 days ago

“Many thanks. My order arrived a day early but was kept upto date on every part of the delivery, everything I ordered was complete and arrived in very good condition.”

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Posted 6 days ago

“Ordered some model paints - arrived a day earlier than expected in great packaging. All as ordered. Very satisfied.”

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Posted 6 days ago

“Most exelent service thanks”

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Posted 6 days ago

Wonderland Models is rated 4.9 based on 4,996 reviews