Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,863 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 14th January 2025

Herbert Graham

Wonderland Models 5 star review on 12th December 2024

Zoe Patrick

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Graham Hogg

Wonderland Models 5 star review on 5th August 2024

Philip Moore

Wonderland Models 5 star review on 1st August 2024

Dave Carr

Anonymous

Anonymous // 01/01/2019

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“Excellent company - website easy to use & good prices - received the model the follwing day in robust packaging”

Helpful Report

Posted 1 year ago

“Wonderland Models service is second to none, whilst on occasions other outlets may offer my preferred kit cheaper I would rather pay that little bit extra in the knowledge that my kit will always be dispatched promptly (no matter how big my order is). On most occasions my order arrives the following day. The sales team are extremely helpful and always willing to answer any queeries I may have. Wonderland Models will always remain my No1 destination for all of my modelling requirements. In short if it 'aint broke why fixit' (Happy Christmas)”

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Posted 1 year ago

“Very few places sell the range offered by Wonderland Models. I made my purchase online on Saturday 25th November, some one immediately emailed me back to advise the model I purchased was out of stock and advised they were expecting more by 11th December. I advised I was happy to wait, again I got an immediate response and the model was delivered on 1st December. Having a model out of stock cannot be helped however I thought the speed to respond and customer care was excellent.”

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Posted 1 year ago

“Great price, arrived promptly and well wrapped so arrived perfect. Great service”

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Posted 1 year ago

“Impressed with the service”

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Posted 1 year ago

“Very impressed by the range of models, I have been looking for one model for a while and you had it in stock. Ordered a second model shortly after in the cyber Monday sale and that was delivered next day. Could be my go-to model store in future.”

Helpful Report

Posted 1 year ago

“Here is where it lets itself down. If you pay extra there is an expectation that you will receive next day delivery. I waited four days and when I asked for the postage to be refunded my emails were ignored so be very careful folks !”

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Posted 1 year ago

“good packaging next day delivery. will buy from wonderland again.”

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Posted 1 year ago

“Great offering and service from a great store. Will be back soon”

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Posted 1 year ago

“The prices were the lowest I could find ! Shipping was super quick too - very impressed with my first order will certainly be buying from here in future !!! Highly recommend- thankyou”

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Posted 1 year ago

“My order didn’t arrive on the day I was expecting so I rang them and spoke to a lovely gentleman who told me they were waiting for part 3 of my order then it would be dispatched. If it didn’t arrive by the end of the week they’d refund that item and send my other 2 out as usual. They were all dispatched the following day! Great customer service and great items, my son will be ecstatic on Christmas Day, thank you so much, no doubt I will be buying more in the future.”

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Posted 1 year ago

“First time used. Received a very well picked and packed parcel within 48 hours of ordering. Web site was easy and clear to use and order products. Wouldn’t hesitate to use again. Very good service.”

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Posted 1 year ago

“The model I received was a bargain. I will look forward to making it”

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Posted 1 year ago

“A really good service ,even though one wasn't in stock ,kept me up to date”

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Posted 1 year ago

“Quick delivery. Won't know any more until after it is given as a Christmas gift.”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“for my first order, it was one of the best services I have had when ordering GOODS ONLINE. Thank you very much. I have since made another order very good indeed.”

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Posted 1 year ago

“Very happy with service and items received as advertised.”

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Posted 1 year ago

“Wonderland models have always provided an excellent 1st class service and I am always delighted with their service”

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Posted 1 year ago

“great choice, and quick delivery. very happy, thank you.”

Helpful Report

Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,863 reviews