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Wonderland Models Reviews

4.9 Rating 4,626 Reviews
97 %
of reviewers recommend Wonderland Models
4.9
Based on 4,626 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Wonderland Models Reviews
Wonderland Models 5 star review on 20th November 2024
CHRISTOPHER WILSON
Wonderland Models 5 star review on 1st October 2024
Andrew Howlett-Davies
Wonderland Models 5 star review on 30th September 2024
Graham Hogg
Wonderland Models 5 star review on 5th August 2024
Philip Moore
Wonderland Models 5 star review on 1st August 2024
Dave Carr
Wonderland Models 5 star review on 29th July 2024
Ian Fry
Wonderland Models 5 star review on 1st June 2024
Martin Rose
96
Anonymous
Anonymous  // 01/01/2019
To date I have excellent, expedient service
Helpful Report
Posted 5 months ago
Very helpful, easy to order, very quick delivery
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Posted 5 months ago
Excellent place to buy, so much choice and great prices too! I shall definitely be buying again from Wonderland models.
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Posted 5 months ago
This was the 2nd time I have ordered from Wonderland Models. Once again I am very impressed with the prompt service and delivery, received 24 hours after placing order.
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Posted 5 months ago
excellent service as usual
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Posted 5 months ago
Ordered paint then told after paying they didnt have it & would have to restock so instead of getting it delivered in 3/4 days over two weeks.
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Posted 5 months ago
Hi, Sorry for the delay with your order but the importer is experiencing problems in getting consistent supplies of Tamiya products due to the attacks on shipping in the Gulf. We did let you know of the delay by e-mail and you were free to cancel the order if you did not want to wait. As to payment, we do not charge a customer's card at the time of ordering but only when we have the goods ready for shipment. I have checked our records and we charged your card on the morning we despatched your parcel.
Posted 5 months ago
It was getting desperate. I needed some Tamiya spray paints. But there seems to be so little available. Then I found Wonderland Models. After registering I ordered what I needed on Saturday. On Tuesday the order was delivered. Fantastic service, and much appreciated by this customer.
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Posted 5 months ago
Great communication and the kits arrived in excellent time. Can't fault the service and the prices are good too, have been and will continue to shop with Wonderland models 😊
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Posted 5 months ago
Items arrived in good condition and well wrapped will be ordering again
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Posted 5 months ago
Excellent service,great products at great prices.highly recommended
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Posted 5 months ago
Excellent, immediate service, payment and despatch. Superb!
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Posted 5 months ago
Ordered on day one delivered the next day excellent customer service and a great product at a great price. Will always buy from wonderland models
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Posted 5 months ago
Ordered the Tamiya Hornet package on Friday at 1pm - it arrived by courier on Saturday at 11:30! Absolutely brilliant model that I built with my son - we loved it so much that I bought The Frog the next week and that arrived before 11am the next day aswell! Thank you for the really helpful advice when ordering as well.
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Posted 5 months ago
I prioritize to Wonderland as first choice for value, choice, quality and customer service. If Wonderland don't have it its probably out of stock everywhere!! Par Excellence.
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Posted 5 months ago
Very fast delivery, placed order late Thursday arrived Saturday! Wonderland had everything I needed, so one order for the lot was great! Highly recommended.
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Posted 5 months ago
A quick and efficient service
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Posted 5 months ago
I ordered an RC plane on Sunday night and it was delivered Tuesday morning, you can't beat that service !! Can’t wait to fly it now
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Posted 5 months ago
The products Wonderland Models sent were brilliant, just as expected and sold.
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Posted 5 months ago
Very good selection, very quick dispatch, order as stated. Will use again
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Posted 5 months ago
Great service, good pricing and always swift delivery
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Posted 5 months ago
Wonderland Models is rated 4.9 based on 4,626 reviews