Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,057 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 5,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 26th February 2025

105

Anonymous

Anonymous // 01/01/2019

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“Ordered my Lancaster kit, got it within 48 hrs. Delighted with the kit and the service.”

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Posted 1 year ago

“Happy with my purchase. Was delivered next day. Would highly recommend this online retailer”

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Posted 1 year ago

“I have purchased from Wonderland on several occasions, and in all my dealings I have found them to be most helpful and efficient. This time I spoke to one of the representatives in the dispatch office who after informing me that the model I wanted would be unavailable for Christmas delivery, suggested that a similar model was coming into stock the following day and would dispatch one as soon as they came in. True to his word the model arrived on the Friday before Christmas and all was well.”

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Posted 1 year ago

“Delivered promptly with update of progress securely packaged at great price.”

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Posted 1 year ago

“When informed that the model I had ordered was not in stock, I requested it to remain outstanding assuming it would be received in the new year (2024). However it was sent and received before Christmas (2023). I always suspected that Wonderland Models were one of - if not the best - shops in GB. Now I know that they are! No praise can be too high for all the staff involved. I therefore wish all of you a great Hogmanay and look forward to using you all next year. All my best regards Les Hooton (Sasenach)”

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Posted 1 year ago

“A wide selection of different manufacturers paints and primers stocked. Easy to use web-site. I ordered some paints, primers and thinners and everything arrived promptly, well packed.”

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Posted 1 year ago

“This shop is top marks and very good customer service”

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Posted 1 year ago

“Wonderland Models were fantastic! I was missing a few important paints from my batch model painting and Amazon, Ebay and Games all quoted receiving them around the 6th January. Despite being ordered on the 23rd December, I received it the very next day! Amazing work.”

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Posted 1 year ago

“Ordered some stuff off wonderland models and it was so easy and the items came quickly after I ordered them”

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Posted 1 year ago

“Helped me get a gift to a friend just before the holidays. Order was swiftly sent and received. Great service and quality models!”

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Posted 1 year ago

“Fab fast service, would definitely buy from Wonderland Models again.”

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Posted 1 year ago

“Fantastic in a word outstanding ;great selection of everything.Also very Knowledgeable;believe you me I am one happy customer.”

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Posted 1 year ago

“Have used Wonderland before and will continue to use them in the future - always first rate service with prompt delivery 👍 if you’re ever in Edinburgh take a look in their shop - fantastic place 👍”

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Posted 1 year ago

“The figures arrived quickly and were exactly as I hoped they would be.”

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Posted 1 year ago

“As usual staff via phone offer top advice , find the search results online awful . Shame you cannot order direct by phone as they so helpful and knowledgeable about stock”

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Posted 1 year ago

“Excellent.I live in Ireland and received my last purchase in3days!”

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Posted 1 year ago

“My last order was delivered almost overnight, which was amazing as it was a couple of days before Christmas. Always get very good service but that was exceptional.”

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Posted 1 year ago

“First time I have purchased from them, service first class, will definitely use them again.”

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Posted 1 year ago

“Ordered modeling paints online. Easy to navigate website to find what was needed. Order arrived quite quickly, very well packaged. One item was missing so contacted online and the matter was dealt with very efficiently with minimum fuss. Very pleased with my experience shopping with Wonderland Models. Would definitely recommend.”

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Posted 1 year ago

“Amazing classic model shop. Excellent online service and a must to physically pop in for a visit to the shop in Edinburgh.”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 5,057 reviews