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Wonderland Models Reviews

4.9 Rating 4,562 Reviews
96 %
of reviewers recommend Wonderland Models
4.9
Based on 4,562 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Wonderland Models Reviews
Anonymous
Anonymous  // 01/01/2019
Paid for next day delivery. Item don’t arrive next day. Emailed wonderland about this over a week ago but still awaiting a response .
Helpful Report
Posted 1 week ago
Karen your parcel was sent out on a next day delivery as requested and DPD attempted unsuccessfully to deliver your parcel the following day. A notification of the failed delivery was sent to you at 21:25. They then returned the following morning and successfully delivered the parcel. Thanks for your patience and understanding.
Posted 1 week ago
Ordered Monday the 28th October, delivered Tuesday the 29th October. Perfect ! Oh wait a minute..... the DPD delivery was almost 1hr early. Better than perfect ! Jim
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Posted 1 week ago
Good service and quick delivery. The only small point I would make is that the two modelas I ordered were held together inside a box with a strong elestic band which actually crushed the box of the smaller model. Everything inside was OK so it's fine but perhaps use a slightly weaker elastic band next time.
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Posted 1 week ago
Always an excellent service, items are well packaged and delivered in the time scale I like!
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Posted 2 weeks ago
I’ve used Wonderland models quite a few times, I find them very good. Their website is quick and easy to use. The service they offer is very good, I would highly recommend them
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Posted 2 weeks ago
Thanks so much for the swift delivery!
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Posted 2 weeks ago
Very Quick .great product. Will order again.phone up for information. Very helpfull
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Posted 2 weeks ago
Very good service, and good delivery
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Posted 2 weeks ago
Always superb mail order service from Wonderland. Safely packaged, and super quick turn around from online order to delivery. Thanks.
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Posted 2 weeks ago
Very good service and quick delivery
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Posted 2 weeks ago
The products I ordered are perfect and the service exceptional, I would highly recommend Wonderland models.
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Posted 2 weeks ago
Quick Delivery (3 Days). Very good packaging. Would purchase again...
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Posted 2 weeks ago
This was my 2nd order. Both were dispatched immediately, extremely well packed. I will continue shopping here, the prices are excellent and the service perfect. Thank you.
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Posted 2 weeks ago
Ordered few times and service has been good. Well packaged. Shame so far away as would like to visit
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Posted 2 weeks ago
Wonderland Models is a great website with a huge range of models, RC vehicles, toys and figures. The staff have always been brilliant. Any correspondence has been dealt with swiftly and courteously too. I feel they are a safe and secure website that I would recommend to others. And it is my "go to" site for model plane kits. Plus, the delivery is quick. I just wish the shop was closer to where I live :)
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Posted 2 weeks ago
Quick service and great customer service
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Posted 2 weeks ago
Required products were wrapped efficiently and dispatched very quickly. The website is good and would benefit from a revamp to make it easier to use and find items.
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Posted 2 weeks ago
Excellent service and fast shipping
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Posted 2 weeks ago
Have dealt with these guys for a while now, never disappointed with there items or especially there service. Always quick and efficient and well packed. Great all round 10/10
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Posted 2 weeks ago
Unbelievably fast!! Order arrived in a day and a half! I'm not usually that bothered about how long orders take to get delivered as long as it's right and in a reasonable time; usually the quicker the delivery the more chance it's wrong or damaged but in this case, the order is bang on and to be honest I was running out of the Black and white paint, hence ordering 2 of each. So, thankyou Wonderland; this is probably the third or fourth time buying from you - no issues at all, thanks again!!
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Posted 2 weeks ago
Wonderland Models is rated 4.9 based on 4,562 reviews