Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,644 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service as usual”

Helpful Report

Posted 1 year ago

“I still have not received my item yet so can not comment on the item, I paid for next-day delivery and it appears I will not receive the item before Monday, which will be day 5”

Helpful Report

Posted 1 year ago

Mr Leggatt, I have checked the details and you placed the order at about 3:00pm on the 28th which is after the 2:00pm deadline for next day delivery. We despatched the parcel on the 29th and DPD tried to delvier on the 30th by were unable to do so due to a road closure. They sent you an electronic "calling card" to let you know of the delay and the parcel is now scheduled for delivery on Monday 3rd.

Posted 1 year ago

“Easy to search for whatever models you want. It has a lot of paints to select from. Also equipment for making models. Dispatch is quick and the parcel is well wrapped. Models are priced well. Highly recommend the company for your model and equipment requirements.”

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Posted 1 year ago

“not built it yet”

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Posted 1 year ago

“If you don't want the stress and anxiety when shopping for your modelling needs then this is the place for you. Great selection and great prices, the delivery service is magic.”

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Posted 1 year ago

“I have purchased several airplane models for my Father from Wonderland and every time the service has been excellent. The website is easy to use, the models have been as described and the order delivered promptly.”

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Posted 1 year ago

“Very quick order and delivery of a tiny order (a few bottles of paint) needed to finish a project. Thanks”

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Posted 1 year ago

“Fantastic service all items delivered in perfect condition. Thank you. I will continue to use your store thank you once more.”

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Posted 1 year ago

“I bought a Heng Long Abrams 1/16 Tank, excellent model, a very good buying experience from Wonderland Models.”

Wonderland Models 5 star review on 29th June 2023

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Posted 1 year ago

“Very helpful and knowledgeable store. Always preferable using a decent trader like Wonderland Models rather than using Amazon or somesuch. Can't recommend highly enough. Very fast service and turnaround. Human beings on the end of a phone or email too.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very pleased with the models for my grandson and the excellent service of James in dealing with my order which came the next day. Will definitely use Wonderland again if my grandson wants more.”

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Posted 1 year ago

“Ordered Saturday and was all shipped by Monday and arrived Tuesday in perfect condition wrapped up Excellent service will definitely use this company more in the future”

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Posted 1 year ago

“Good prices and super quick shipping. My son is delighted.”

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Posted 1 year ago

“Great service, thanks.”

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Posted 1 year ago

“Very impressed my order was dispatched quickly I kept updated on progress and when it arrived it was well packaged with no damage overall a very good service”

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Posted 1 year ago

“Great service. They had my item in stock and it was dispatched very quickly.”

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Posted 1 year ago

“Great service. Very fast dispatch. Very happy customer. Nice one. 👍👍👍”

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Posted 1 year ago

“Wonderland were quick to dispatch my order which will arrive today but the website was not easy to find what I wanted, I put in a search for tamiya extra thin glue no results then tried cement instead of glue the site gave me something totally different I had to search manually as there was no options for glue/cement on the site hence the resin for four stars”

Helpful Report

Posted 1 year ago

“Well set out website and a good search function. I knew what i wanted, found it quickly.... did the usual and got tempted to add another purchase ;-) Items arrived promptly and intact ahead of schedule. Very pleased.”

Helpful Report

Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,644 reviews