Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,653 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service, as always. Ordered Saturday afternoon, delivered Sunday afternoon. Can’t get better than that, and all staff are incredibly knowledge and helpful.”

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Posted 1 year ago

“I purchased some Papo animals for my sons birthday. Wonderland Models prices were better than any other store I’d been to, so I made sure to buy quite a few! Delivery was very quick and items were nicely and safely packaged. I will most definitely be ordering again in the future”

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Posted 1 year ago

“An excellent company that features a huge range of modelling products. Viewing/ordering online is straightforward and dispatch/delivery is extraordinarily prompt. Your go-to modelling hub, highly recommended.”

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Posted 1 year ago

“Good price, well-packed, came immediately!”

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Posted 1 year ago

“I am planning a model railway with emphasis on the Gresley locomotives. I plan to get the best manufactured die cast models and finish if need be. primarily I will start with an Engine shed with track leading into it from a siding It is important to me that these models move slowly and without wobble hence digital controls. What happens thereafter I don't know. I have seen wonderful layouts on You Tube however I believe that they are viewed as an eye in the sky, I think that wrong. My first train journey ever was from Ipswich to London, the locomotive was 'Oliver Cromwell' my view was of only to the top of the 3 drive wheels.”

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Posted 1 year ago

“Exactly what I wanted ,”

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Posted 1 year ago

“First time using Wonderland and the service is excellent and will deffo be ordering again”

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Posted 1 year ago

“Arrived in good time well packaged haven't use the products yet but I'm sure they will enhance my models”

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Posted 1 year ago

“great service and price”

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Posted 1 year ago

“I am not Happy With your curious I paid extra for quick delivery They claimed that I was not In And had a delivery note put through the door.This was an outright lie as I was as I was in all day and There was no Delivery note.”

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Posted 1 year ago

“Excellent and quick service, thankyoi”

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Posted 1 year ago

“thank you I'm making spitfire Airfix you've seen all bits inside on the wing. I'll made without top wing”

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Posted 1 year ago

“Always have my requirements in stock quick service easy transaction”

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Posted 1 year ago

“Outstanding service. Will be using in the future”

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Posted 1 year ago

“I have bought Schleich animals from here twice before and never had any problems which was great until my most recent order when one of the horses has a broken tail and two broken legs and I messaged right away to tell them and so far be not heard anything back”

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Posted 1 year ago

Hi Hayley we have no record of receiving an email from you regarding this issue. Please send an email to mailorder@wonderlandmodels.com with your order number and we will resolve by return.

Posted 1 year ago

“The selection of goodies is excellent and the service I received afterwards was top notch. Highly recommended.”

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Posted 1 year ago

“Product received promptly Many thanks”

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Posted 1 year ago

“Brilliant, spoke to one of the guys. Knew exactly what he was talking about. Even knew part numbers by heart. Friendly helpful and knowledgeable. Only thing I would like to see is ability to order in the phone. Oh and delivery was super fast. Thanks again”

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Posted 1 year ago

“Many thanks for a first class service and so helpful on the phone will use you again.”

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Posted 1 year ago

“Within 24 hours of my placing an order with Wonderland Models the items were delivered. This is excellent service and Wonderland Models informed me when the items would be delivered. I highly recommend this very professional and efficient company.”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 4,653 reviews