Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,628 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 4,628 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 20th November 2024

CHRISTOPHER WILSON

Wonderland Models 5 star review on 1st October 2024

Andrew Howlett-Davies

Wonderland Models 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“My order was out of stock when ordered. I was kept up to speed with my order being processed and am pleased with the information update as order was processed. Order now arrived in safe package. Thank you Andy”

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Posted 7 months ago

“Very quick delivery. Always safely packaged to avoid damage. This shop is a lifesaver”

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Posted 7 months ago

“Excellent service thank you”

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Posted 7 months ago

“Always has lots of stock at good price which is delivered very quickly”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Good prices quick delivery. Will use again”

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Posted 7 months ago

“Superb service as always”

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Posted 7 months ago

“Always good for price, delivery and customer service, my go to model seller.”

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Posted 7 months ago

“Delivery excellent: However very poor hull fitting most likely have to bin model”

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Posted 7 months ago

“Nothing been delivered. Order was placed on Tues with a £4.99 postage cost. Sunday evening and just back from a model show. No goods, but a request for a review.”

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Posted 7 months ago

“Short Delivery and good prices”

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Posted 7 months ago

“As always perfectly and securely packaged. Delivered on time as expected and both reasons why I'd always go back to Wonderland Models for my RC needs”

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Posted 7 months ago

“Great place to buy model supplies from. Quick delivery and exactly what I needed. Great job.”

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Posted 7 months ago

“Super easy website and super quick delivery! 48 yr old newbie, won’t be as quick building my car! Thanks and it’s my go to shop now.”

Wonderland Models 5 star review on 5th April 2024

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Posted 7 months ago

“Very pleased with the kit and Wonderland's service, but DPD delivered it on Tuesday, when I had asked for it to be held until Friday. They left it on the ground under my motorhome, so it has sat in the wet for 4 days. Box is trashed, fortunately the decals look OK (they are damp, but I'm drying them now).”

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Posted 7 months ago

Mr Tulloch, Sorry to hear of the problem. We have also got your e-mail on the issue and will reply to you directly

Posted 7 months ago

“Great store, fast and efficient service. Massive selection of toy's, models, collectables, and everything the budding modeller could want or need. All reasonably priced to.”

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Posted 7 months ago

“Great communication, super fast dispatch & delivery. Order arrived within 24hrs of ordering. 10/10”

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Posted 7 months ago

“My first order from Wonderland was good, this one not as good unfortunately. My main issue is that stock levels are not shown on your website. In this case I ordered two body shells and two mounting posts for tamiya rc cars - the order shipped with just the shells and when I asked your team I was told the posts were out of stock and unlikely to be resupplied hence cancelled. I can't use the shells without the posts and have had to try to find them elsewhere at further delivery cost. My first order also had an item out of stock but your team contacted me before shipping to ask if I wanted to go ahead which at least gave me the option to cancel if not usable without the missing items. Thanks John”

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Posted 7 months ago

“Brilliant service as usual. Efficient, professional and friendly. Thank you 🙏”

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Posted 7 months ago

“1st experience ordering online with wonderland models shop,website was easy to navigate, Placed my order and paid my money. Great service updated all the time on delivery, thanks”

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Posted 7 months ago

Wonderland Models is rated 4.9 based on 4,628 reviews