Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 4,996 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 4,996 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 28th January 2025

Andrew Howlett-Davies

101

Anonymous

Anonymous // 01/01/2019

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“Very quick and good service”

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Posted 2 weeks ago

“Amazing service and advice on the products. Owner called me after I placed an order online to let me know the the sizes of the two types of toy I'd ordered may not be compatible (one was a mini version). This was so helpful as I hadn't realised and would have been disappointed if it had arrived so close to Christmas without the chance to change it. Managed to change the order and products were received well wrapped and on time. Really fantastic 'above and beyond' customer service. Recommend every time.”

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Posted 2 weeks ago

“Brilliant company, always ready to help if I have any problems. Highly recommend 👌”

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Posted 2 weeks ago

“The models received were exactly as requested Only issue was the excessive size of the box and packaging used.”

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Posted 2 weeks ago

“Ordered model came quickly and well packed great company to deal with thank you”

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Posted 2 weeks ago

“Very easy ordering process and the kit was delivered in a few days. Nicely packaged too.”

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Posted 2 weeks ago

“Great service as usual looking forward to getting started.”

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Posted 2 weeks ago

“I’ve ordered several items from Wonderland. They have an excellent website and orders have been dispatched promptly.”

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Posted 2 weeks ago

“Very good quick service”

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Posted 2 weeks ago

“Surprised that it was not a wooden model as advertised. I think you need to be more honest with the description, yes there are some wooden parts but the majority of the model was plastic. Model trawler "Progress 240"”

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Posted 2 weeks ago

“Great service. I’ll definitely be using you again.”

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Posted 2 weeks ago

“Wonderland models itself is great, although one of the two Papo models I purchased (the snow leopard) I was disappointed by as the colouring/paintwork looks quite different to the pictures on the website, i.e. not as good... Which will make me think twice about buying a Papo animal toy again.”

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Posted 2 weeks ago

“All products supplied, no part orders. Prompt delivery. Excellent service.”

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Posted 2 weeks ago

“Personal help from staffmem was very welcome and helpful”

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Posted 2 weeks ago

“No problems good service”

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Posted 2 weeks ago

“Great service although a little expensive on postage But I will be returning as a happy customer Sean”

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Posted 2 weeks ago

“Easy to order and arrived very quickly. Bought as a present not yet given so unable to make further comment.”

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Posted 2 weeks ago

“Once the order was made they kept me updated, and once it was dispatched I received the kit the next day as promised.”

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Posted 2 weeks ago

“Very good order process, competitively priced and speedy delivery.”

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Posted 3 weeks ago

“Brilliant service and quick delivery. I will order again in future”

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Posted 3 weeks ago

Wonderland Models is rated 4.9 based on 4,996 reviews